Abstract Paper aims To analyze and characterize a supplier network under the analytical perspective of structural, relational and cognitive embeddedness. Originality Analysis of a network of suppliers in a soft drink industry using Social Network Analysis (SNA) techniques. Research method The case study was used as a research strategy. The analysis of structural perspectives, relational and cognitive embeddedness and their respective variables were considered, as well as measures of centrality and density of the network of suppliers. Main findings The analysis allowed to establish the characteristics of the network of suppliers regarding structural, relational and cognitive embeddedness and their respective variables. However, it should be noted that the manuscript addresses a single case study, and it is not possible to generalize the results obtained. Implications for theory and practice The findings of this paper can be used as a basis to understand how to use the main metrics of social network analysis to investigate the structural, relational and cognitive characteristics of a company and your network.

Este artigo apresenta os resultados de um levantamento sobre o desempenho logístico das PMEs da indústria de bens de capital. O desempenho logístico foi avaliado com base no grau de concordância das empresas frente às afirmações acerca das dimensões do desempenho logístico identificadas na literatura. Os resultados indicaram uma concordância maior das empresas frente a essas afirmações. Nas análises comparativas, foi observado que as médias de desempenho das PMEs pesquisadas distanciaram-se significativamente do padrão de excelência em logística. Adicionalmente, foram constatadas diferenças entre as médias de desempenho logístico nas comparações por segmento, porte e origem de capital das PMEs. Entre as implicações práticas e teóricas, destacam-se a necessidade de criação de parcerias entre as PMEs nacionais e estrangeiras e a oportunidade de se sistematizar as práticas de excelência em logística do setor, visando a sua transferência para as empresas de menor desempenho logístico.

This paper presents the results of a survey research made on the logistics performance of small and medium enterprises (SMEs) from the capital goods industry. Performance was evaluated by means of the degree of concordance between companies and the logistics performance perspectives found in the literature. The results showed a great concordance of companies regarding such perspectives. After the comparative analysis, a substantial gap was found between the performance mean of SMEs and the logistics excellence reference. Further gaps were also identified in different segments, company size and capital source. Several practical and theoretical implications can be pointed out for these results, such as the need of partnerships among national and foreign companies and the systematization of best practices for this sector, which should be transferred to the SMEs that present lower logistics performance.