The Neotropical palm swift, Tachornis squamata Cassin, 1853 (Apodidae), inhabits palm forests in the northern, northeastern and central regions of South America. At the Chapada do Apodi, Brazilian Caatinga, we investigated how the Neotropical palm swifts use palm trees to roost in two areas: urban and exurban. From May to November 2011 and from March to June 2012, out of the breeding season of the species, we compared the differences between the descriptive parameters of the palm-roosts and the activity levels of the swifts in urban and exurban roosting. We sampled 30 carnauba palm-roosts in exurban areas and 32 carnauba palm-roosts and 26 Chinese fan palm-roosts in urban areas for a period of 132 days, a total of 528 hours of sampling. The number of wasp nests was greater in carnauba palm-roosts in exurban areas than in palm-roosts in urban areas. However, there were greater numbers of swift nests and swifts in palm-roosts in urban areas than in exurban areas. Moreover, the activity levels (number of entry and exit events of swifts in the palm-roost) during sunrise (05:00-05:20 a.m.) and sunset (05:41-06:00 p.m.) were significantly lower in the exurban area than in the urban area. These results may contribute to establish better management practices for the coexistence between wildlife and humans in cities.