Client requirements management aims to improve value generation in construction projects through a systematic process of capturing requirements, processing this information, and making them explicit to the product development team, as well as controlling whether the requirements from different clients are properly balanced. This is particular important when resources are limited, such as in low-income housing projects. Modeling requirements is a complex task due to the large amount of qualitative information involved, and the need to consider the diversity of requirements that usually exist among different stakeholders. This paper aims to propose a method to model client requirements in social housing projects with the support of Building Information Modeling (BIM). This method was devised to support both the decision-making processes during design stages, and also the evaluation of projects that have already been delivered. This article is focused on main activities involved in the application of the method: exploring different ways of modeling client requirements, structuring client requirements, and using dRofus to requirements management on different design stages. One of the main contributions of this article is concerned with the structuring of generic requirements that can be used as a starting point for developing new low-income housing projects.
Client requirements management; Modeling client requirements; BIM; Low-income housing; Value generation
