Open-access A multicriteria model for ranking best practices to mitigate making-do waste

Modelo multicritério de ranqueamento de boas práticas na contenção das perdas por making-do

Abstract

This article proposes a multicriteria model for ranking best practices to mitigate making-do waste, combining Fuzzy-Delphi and TOPSIS. The study aims to present a model that supports construction managers in ranking practices and assessing their impacts on efficiency and waste reduction, ensuring planned activities, confirming complete work packages, and mitigating waste. The approach incorporated decision-makers’ opinions, who evaluated which solutions have the greatest influence on securing activity prerequisites. These evaluations were integrated into a decision matrix involving multiple criteria, including subjective perspectives in classifying alternatives and the weights assigned. Results confirmed the occurrence of complete work packages capable of reducing making-do waste. The study concludes that the three solutions with the greatest influence are process standardization, event simulation, and lean practices. Future research includes enhancing the model by integrating and comparing rankings with other multicriteria techniques and incorporating additional solutions not assessed here.

Keywords
Improvisation; Prerequisites; Work packages

Resumo

Este artigo propõe modelo multicritério de ranqueamento de boas práticas na contenção das perdas por making-do, combinando as técnicas Fuzzy-Delphi e TOPSIS. O objetivo do artigo é propor um modelo que auxilie o gestor de obras a ranquear as boas práticas de gestão e seus impactos na eficiência e redução do desperdício, garantindo os pré-requisitos das atividades planejadas, promovendo a confirmação do kit completo e a mitigação dos desperdícios. A abordagem combinou as opiniões dos tomadores de decisão que avaliaram qual a solução de gestão mais influência na garantia dos pré-requisitos das atividades planejadas. Essas foram integradas em uma matriz de decisão que envolveu múltiplos critérios, como a subjetividade das visões na classificação das alternativas e os pesos atribuídos. Os resultados garantiram a ocorrência do kit completo capaz de reduzir a ocorrência das perdas por making-do. Conclui-se que as três melhores soluções de gestão que mais influenciam na garantia das atividades pré-requisitos são a padronização de processos, a simulação de eventos e as práticas Lean. Pesquisas futuras incluem o aprimoramento do modelo por meio da integração e comparação de classificações com outras técnicas multicritério e da incorporação de soluções adicionais não avaliadas aqui.

Palavras-chave
Improvisação; Pré-requisitos; Pacotes de trabalho

Introduction

In Brazil, the construction industry plays a crucial role in economic and social development, contributing significantly to the Gross Domestic Product (GDP) and serving as a key driver of formal employment. In 2023, the sector accounted for 16% of all new formal jobs (CBIC, 2024). Despite its relevance, the industry faces critical challenges, particularly making-do waste, which arises when activities begin without the required prerequisites, compromising process efficiency and generating waste (Koskela, 2004). This issue is further exacerbated by rising demand, which places pressure on production factors, especially skilled labor, leading to scarcity and increased costs (FIRJAN, 2020).

Mattos (2019) emphasizes that the Brazilian construction industry faces limitations in productivity, planning, and project management. Consequently, the sector’s main challenge in the coming years will be to achieve productivity gains by analyzing labor-related factors in depth.

Furthermore, inefficiencies in management, involving equipment, materials, labor, and capital increase production costs and waste (Formoso et al., 2017). Authors such as Ohno (1988), Koskela (1992), Sommer (2010), and Amaral et al. (2023) have highlighted the importance of planning, management, and control as key strategies for waste mitigation. Notably, actions aimed at improving the production system, such as addressing making-do waste, are directly linked to sectoral inefficiencies. As defined by Koskela (2004), making-do refers to a type of waste that occurs when an activity is initiated or continued without all necessary resources being available. Making-do waste can be briefly related to the concept of improvisation. However, improvisation is not necessarily negative, as Sommer (2010) points out that the decision to improvise is often based on the experience of leaders coordinating activities or following common industry practices. This underscores the need for structured methods that balance flexibility and efficiency in construction management.

Based on the identified problem, the analysis of which strategy to follow requires specialized judgment and an understanding of the available variables and resources. Multicriteria analysis supports this process, enabling the selection of the most effective solution from among various efficient alternatives by considering multiple criteria simultaneously. Given the complexity of decision-making and the need for expert judgment in choosing the best management solutions, multicriteria methods play a key role by allowing managers to identify and prioritize practices that reduce making-do waste.

The existing knowledge gap concerns the need for identifying and ranking management practices that are appropriate in the context of making-do waste, which requires a systematic approach based on clear criteria. This gap highlights the need to develop a model capable of ranking best management practices in construction, focusing on those with the greatest impact on ensuring the prerequisites of planned activities.

Based on the context presented, this article aims to propose a multicriteria decision-making model to assist construction managers in ranking best management practices for decision-making. To validate the model, it was applied to assess management practices and their impact on efficiency and waste reduction, ensuring activity prerequisites, confirming complete work packages, and mitigating waste.

Theoretical framework

Making-do waste in construction

Lean philosophy is important as it provides principles and tools that can improve planning and control (Koskela, 2004). Companies in the construction sector face limitations related to Production Planning and Control (PPC), as well as the absence of complete work packages when beginning activities, resulting in unpredictability regarding costs and schedules, issues associated with variability in production processes, and the informalization of work packages (Koskela, 2004; Ronen, 1992).

One of the main causes of waste in the construction industry is making-do waste, characterized by the waste incurred carrying out activities without all necessary resources in their optimal form (Koskela, 2004). Koskela, Bolviken and Rooke (2013) identified making-do as the primary type of waste in the sector and highlighted that its occurrence can exacerbate other forms of production waste.

The terms unfinished work, work in progress, buffer, rework, work completion, and work stoppage have been reconceptualized over the history of Lean to be associated with making-do. It is important to note that these terms had already been coined before developing the Lean construction theory. Ronen (1992) and Koskela (2000) laid the theoretical foundation for making-do in their work, highlighting that the latter built upon the former to establish the concept of the complete work package (prerequisites for performing a specific task).

Since then, studies have been conducted aiming to apply the concept of making-do to minimize waste or eliminate activities that do not add value to the process. Examples include project preparation (Neve; Wandahl, 2018), construction site logistics (Ghanem et al., 2018), supply chain management (Taggart; Koskela; Rooke, 2014), and production slack (Fireman; Saurin; Formoso, 2018). Other studies related to making-do focus on developing or enhancing methods and tools to facilitate the identification of these wastes (Leão; Isatto; Formoso, 2016) or on identifying additional wastes through a cause-and-effect discussion of making-do waste (Koskela; Bolviken; Rooke, 2013).

Amaral et al. (2023) advanced the research by correlating prerequisites, categories, and impacts, analyzing 6,339 instances of compliance and non-compliance in a study that provided insights into comparative scenarios across projects in different contexts. They identified the causes and recurrence of waste generated by each missing prerequisite while also recognizing activities that could benefit the production system. In another case study, Marinho and Barros Neto (2021) reached conclusions similar to those of Amaral et al. (2023), finding that interdependent activities were the most frequent causes of waste.

Understanding the concept of making-do waste and the need to reduce it to enhance productivity highlights the importance of defining corrective actions and best practices. According to Santos et al. (2012), best practices are embedded in construction managers’ knowledge and are often applied informally. In the construction sector, best practices can be understood as solutions used to prevent interruptions in construction site activities (Valente; Aires, 2017). The authors note that adopting best practices and structured management methods increases transparency in outcomes, impacting costs, schedules, and quality.

Amaral et al. (2024b) highlighted the importance of best practices and structured management methods in process outcomes. The authors proposed a methodology for identifying and classifying best practices according to their application within the lifecycle of a construction project. The identified best practices were those capable of reducing the occurrence of making-do waste by ensuring compliance with the minimum requirements of the complete work package.

Regarding making-do waste, various methods have been applied to predict and mitigate these losses. Karaz and Teixeira (2023) proposed a methodology to mitigate construction waste, focusing on making-do, by integrating line-of-balance techniques, BIM, and the Last Planner System. In a subsequent study, Karaz, Teixeria and Amaral et al. (2024a) simulated the dynamic effects of making-do waste using system dynamics to identify effective strategies to reduce it.

Despite these advances in the literature, a significant gap remains in the development of structured methodologies that support managers in selecting the best management practices to mitigate this waste. Therefore, adopting multicriteria decision-making methods is essential, allowing management practices to be ranked and prioritized according to objective criteria.

Multicriteria decision-making methods

Methods such as Fuzzy-Delphi (FDM) and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) are widely used to address complex decision-making problems, providing greater reliability in selecting the best alternatives (Clemen; Reilly, 2001; Kahraman, 2008).

Clemen and Reilly (2001) describe decision-making as a generally complex task, as it involves multiple conflicting objectives. Achieving one objective may require compromising another due to not having a course of action that can meet all objectives simultaneously. Decision-making methods that consider more than one criterion are defined as multicriteria decision-making (MCDM) methods. In these methods, alternatives are evaluated according to multiple defined criteria, whereby each criterion produces a particular ranking of the alternatives. This requires using a mechanism capable of creating an overall preference ranking, also known as classification (Kahraman, 2008).

FDM represents a formal communication technique or strategy, conceived as a methodical, interactive, and predictive procedure based on a panel of experts. Applying FDM to group decision-making can address the imprecision inherent in shared understanding of opinions. Expert forecasts (or interval values) are then used to derive fuzzy numbers, resulting in FDM.

FDM was selected because it combines fuzzy set theory with a Delphi approach (Ishikawa et al., 1993) to account for the uncertainty of subjective information arising from the decision-making and expert analysis process. FDM is an expert-opinion research technique that incorporates three main aspects: anonymous responses, controlled feedback interaction, and statistical aggregation of group responses. According to Bellman and Zadeh (1970), fuzzy set theory addresses the uncertainty of human thought and behavior in decision-making. Fuzzy set theory was first proposed by Zadeh (1965). In a fuzzy environment, decision-making involves objectives and classes of alternatives whose boundaries cannot be clearly defined by numerical scales (Bellman; Zadeh, 1970). This occurs because the perception of these concepts is qualitative rather than numerical. Therefore, fuzzy set theory can develop decision-making models in which evaluations can be expressed in natural and subjective language.

The TOPSIS method has been widely used to rank alternatives in order of preference. Its principle is to select an alternative that is as close as possible to the positive ideal solution and as far as possible from the negative ideal solution (Kahraman, 2008).

FDM was chosen to collect and evaluate the opinions of multiple decision-makers, providing more accurate results than the arithmetic mean. In contrast, TOPSIS is a widely used and well-recognized method in the literature. In this study, FDM was applied as a consistency aggregation method to achieve consensus among experts and generate a single decision matrix, which was then submitted to the TOPSIS method to produce a ranking of alternatives. The combination of these methods enables more structured decision-making, ensuring objective criteria when selecting best management practices.

Considering this gap in the literature, this study proposes a multicriteria decision-making model that combines the Fuzzy-Delphi and TOPSIS methods, aiming to provide a structured approach to assist managers in selecting practices that minimize making-do waste. This model directly contributes to addressing the existing gap by offering an approach based on objective criteria rather than relying solely on subjective judgment.

Methodology

From the perspective of research technical procedures, this article uses quantitative modeling, as defined by Bertrand and Fransoo (2002). This type of modeling can further be distinguished by empirical versus axiomatic classification and, additionally, by descriptive versus normative research. Accordingly, based on the concepts proposed by Bertrand and Fransoo (2002), this study can be classified as normative axiomatic quantitative modeling. It is axiomatic because it attempts to generate solutions within a defined model and to ensure that these solutions provide insights into the structure of the problem. Regarding normative modeling, it focuses on developing strategies and actions to improve outcomes documented in the existing literature or to compare multiple strategies for addressing a specific problem, as done in this research by creating a decision-making model. Figure 1 illustrates the methodological approach of the decision-support process in the proposed model.

Figure 1
Flowchart showing the decision-making process steps

Problem description

Defining the problem is the first step in the decision-making process when applying a multicriteria method. In the context of the construction industry, the problem lies in the need to improve management and efficiency by addressing actions that may be beneficial to the process. The solution involves implementing measures to ensure the prerequisites for initiating activities and to prevent making-do waste. This study proposes evaluating the influence of best practices in ensuring the complete work package of activities through a multicriteria decision-making method. In this approach, the prerequisites required to start an activity serve as decision objectives, occupying the role of decision criteria. Conversely, the evaluated alternatives are the management practices. This framework allows for the assessment of each management practice’s performance according to its impact on each prerequisite.

For the assignment of weights, ten experts were selected as decision-makers in their respective fields (Table 1). These experts were chosen based on their professional experience and decision-making authority within their work environments. In this evaluation, no expert with characteristics that would classify them as having a “low” level of importance was considered, ensuring that each decision-maker had the required expertise to assess the established criteria.

Table 1
Characterization of the Decision-Makers

The evaluations were aggregated using the average of the linguistic terms for each assessment criterion. Decision-makers rated the importance of alternatives concerning the criteria according to the following linguistic variables: Information, Materials and Components, Labor, Tools and Equipment, Temporary Facilities, Interdependent Tasks, External Conditions, and Space.

The weight for each criterion was classified according to the scenario in which the method was applied. The linguistic variables used for classification were: very low, low, average, high, and very high. Based on this assessment, items rated as “low” on any criterion were disregarded. Evaluations were aggregated using the average of the linguistic terms applied to each assessment criterion. Table 1 and Figure 2 provide details of the linguistic variables used as evaluation terms by the decision-makers.

Figure 2
Linguistic scale for the importance of criteria in characterizing decision-makers

A triangular fuzzy number can be expressed as (l, m, u), where l and u represent the lower and upper bounds, and m represents the midpoint of the triangular fuzzy number. A fuzzy set is interpreted as a bridge connecting an imprecise concept to its numerical modeling, assigning a value between 0 and 1 to each element in the universe, representing the degree of membership of that element in the fuzzy set. Fuzzy logic can handle highly variable, linguistic, undefined, or uncertain data and knowledge, providing logical, reliable, and transparent information.

Specifically, in this study, the alternatives selected for evaluation to test and determine the model were management solutions applied during the execution and design phases, as reported by Amaral et al. (2024b). These phases had the highest number of related tasks, highlighting their importance for achieving positive project outcomes. Similar concepts were grouped to define the alternatives to be assessed in the study.

The alternatives were conceptualized according to their practical applications on construction sites, as shown in Table 2. They were structured with the criteria used to evaluate them within a multicriteria decision-making model. Evaluators assessed the degree of influence of each management solution ensuring the prerequisites of planned activities.

Table 2
Conceptualization of the alternatives

The criteria for evaluating each alternative are related to the impact of adopting them. The chosen criteria were the prerequisites needed to initiate and develop a task, where failure to identify or provide any of these prerequisites in advance results in making-do waste. The parameters for studying making-do waste, such as prerequisites, categories, and impacts of waste, were identified by Koskela (2000) and Sommer (2010) and are presented in Table 3.

The process then structures the alternatives and the criteria that will be used to evaluate them within a multicriteria decision-making model. Evaluators assessed the degree of influence of management solutions ensuring the prerequisites of planned activities. This assessment is adapted to the decision-making context, evaluating performance parameters and the method’s effectiveness in supporting decisions. The results were derived from the applied methods and, along with the recommendations, presented to the decision-makers. Based on the applied methods, the results and accompanying recommendations were presented to the decision-makers.

Decision-making model

The multicriteria decision-making model developed in this study is illustrated in Figure 3. This model combines the FDM, which facilitates the aggregation of expert opinions. It also uses the TOPSIS method to rank alternatives and identify the optimal option by comparing multiple criteria.

Fuzzy-Delphi method

The FDM stage, which involves defining the decision-makers for the evaluated criteria and aggregating their weights, was detailed in the previous section. The subsequent stages of the method are described below.

The first step assessed the importance of each criterion for the decision-makers using fuzzy numbers. Semi-structured interviews were conducted with the experts to evaluate the criteria by asking: “What is the degree of influence of best practices ensuring the prerequisite within the complete work package?” The decision-makers used a linguistic scale, as presented in Table 4 and Figure 4, using the terms very low, low, average, high, and very high.

Next, the weighted matrix is constructed, taking into account the weights of the decision makers. A weighted aggregation of the evaluators’ assessments is performed according to each decision-maker’s weight, by multiplying the decision-makers’ weight matrix with the evaluation matrix.

Table 3
Prerequisites required to initiate an activity
Figure 3
Stages of the FDM combined with TOPSIS
Table 4
Importance of criteria
Figure 4
Linguistic Scale for the Importance of Classification Criteria

Subsequently, the performance value degree (Gi) for each criterion is calculated, as shown in Equation 1.

G i = U i L i + M i L i 3 + L i (Eq. 1)

Where:

Ui is the maximum value of m in the evaluation matrix;

Li is the minimum value of l in the evaluation matrix; and

Mi is the geometric mean of m in the evaluation matrix.

Finally, decision matrix D is constructed.

TOPSIS method

In this study, the resulting decision matrix (D), presented in Equation 2, from the application of the Fuzzy-Delphi method, with the weight vector W (Equation 3), was used to implement the TOPSIS method.

D i =     A 1 A 2 A m C 1 C 2 C 3 C n x 11 x 12 x 1 n x 21 x 22 x 2 n x m 1 x m 2 x m n (Eq. 2)
W ~ = w ~ 1 + w ~ 2 + + w ~ m (Eq. 3)

Where:

Ai is the n alternatives to be evaluated (i = 1,2. ...n);

Cj is the m evaluation criteria (j = 1,2. ... m);

dij is the result of the evaluation of alternative n with respect to criterion m; and

Wj is the weight of the criteria m.

The matrix was normalized according to Equation 4:

d = ( x min ( x ) ) / ( max ( x ) ( min ( x ) ) (Eq. 4)

Where:

𝑥’ is the normalized value;

𝑥 is the non-normalized value;

min (x) is the minimum value of x; and

max (x) is the maximum value of x.

The weighted normalized matrix was then obtained by multiplying the normalized matrix by the respective weights of the criteria, such that pij=wj.xij.

The weights for each criterion were calculated according to the evaluators’ judgments. In this study, the criteria were defined based on Amaral et al. (2023), who investigated the causes and recurrence of missing prerequisites that led to making-do waste. It was established that the weight assigned to missing prerequisites with higher recurrence in the classification would be greater. Using data from Goiânia and Fortaleza, the missing prerequisites with the highest recurrence, i.e., information, materials and components, labor, and interdependent tasks, were classified with a very high weight. Conversely, the prerequisites with lower recurrence, i.e., equipment and tools, temporary facilities, external conditions, and space, were classified with Average weight.

The evaluation of the method began with proposed alternatives to meet the activity planning criteria. Best practices were defined as the alternatives for the decision-making matrix, while the prerequisites were defined as the criteria. The proposed evaluation matrix, designed to assess the degree of influence of best practices in ensuring the complete set of planned activities, consists of the following alternatives: A = {A1 - BIM, A2 - LEAN, A3 - Supply Chain Management, A4 - Project management, A5 - Big Data, A6 - Digital Disruptive Technologies, A7 – Event simulation, A8 – Labor versatility, A9 – Process Standardization} and criteria C={C1 - Information, C2 - Materials and components, C3 - Labor, C4 -Tools and equipment, C5 – Temporary installations, C6 – Interdependent tasks, C7 – External conditions, C8 - Space}. The method combines the assigned weights and the choices made by the experts to rank the ideal solution. These data represent important criteria, as they effectively contribute to decision-making.

To analyze the behavior of the alternatives in different scenarios, simulations were conducted in which different weights were assigned to the criteria. Table 5 presents the weight assigned to each criterion, while Table 6 shows the weighting scale. The weights were normalized to ensure that their total sum equals 1.

Table 5
Weight vs Criteria
Table 6
Criterion weighting scale

The positive ideal solution (PIS) and the negative ideal solution (NIS) were calculated using Equations 5 and 6.

S + = v j + j J , p i j j J (Eq. 5)
S = v j j J , p i j j J (Eq. 6)

Where j and J’ denote elements of the criterion set.

Thus, the ideal solution is calculated as S+=p1+,p2+,,pn+ and the anti-ideal solution as S+=p1,p2,,pn where pn+ represents the highest evaluation for each criterion n, while pn represents the lowest evaluation. For each alternative, the Euclidean distance of each evaluation is calculated for the solution vectors S+ and S- using Equations 7 and 8.

d i + = 𝑗 = 1 𝑛 v j + p i j 2 (Eq. 7)
d i = 𝑗 = 1 n v j p i j 2 (Eq. 8)

Where:

di+ is alternative distance (i) up to S+;

di- is alternative distance (i) up to S-;

Pij is the weighted value of alternative (i) in criteria (j);

vj+ is value S+ in criteria (j); and

vj- is value S- in criteria (j).

Finally, the relative closeness to the positive ideal position is determined using the closeness coefficient CCi according to Equation 9, which corresponds to the overall performance (or final score) of alternative i.

C C i = D i D i + + D i , i = 1 , 2 , , m (Eq. 9)

The alternatives were ranked in descending order according to the results of the CCi coefficient. The alternative with a relative closeness closest to 1 was considered ideal, while the one with a result closest to 0 was not considered ideal.

Results and discussion

The first step in applying the method defined the evaluation alternatives and criteria. The alternatives represent management best practices that influence the mitigation of making-do waste, while the criteria reflect the prerequisites necessary for activity planning. The application of the method yields the alternative considered ideal within the scenario defined by the decision-makers’ rankings and the criteria weights.

Selecting the ten decision-makers who participated in the study ensured that they had the required expertise to evaluate the criteria. Each one assessed the importance of the alternatives in relation to the criteria using the linguistic variables presented in Table 4.

The outcome of the method is directly influenced by the weights assigned by the experts, determining the relevance of each criterion in the final evaluation. Additionally, the choices made based on their experience and judgment play a crucial role in the final result. Therefore, the method combines the weights assigned by the experts with their individual choices to classify the ideal solution. Table 7 shows the characterization of the decision-makers, and Figure 5 presents the weights assigned.

Table 7
Characterization of the decision makers

The selected decision-makers were assigned high (53.3%) and very high (20.0%) weights in relation to the classification criteria. Most of these professionals have postgraduate education, over five years of professional experience, and occupy tactical or strategic positions in their workplaces.

The level of decision-making indicates that the results can be reliably assessed, as occupying tactical and strategic levels suggests that these decision-makers have a broad and strategic view of the organization, which is crucial for high-impact decisions.

In this context, the FDM supports the development of the model by enabling better management of uncertainty and subjectivity concerning opinions. By linking the linguistic variables of the decision-makers’ evaluations of criterion importance to fuzzy numbers, the method allows for the representation of uncertainty and imprecision in their responses.

This method enabled the aggregation of opinions while improving the quality and validity of the resulting decision-making matrix. The decision-making matrix, shown in Table 8 for ranking the alternatives using the TOPSIS method, reflects the collective opinions after the direct influence of the experts’ weights.

Table 8
Resulting Decision-Making Matrix

The decision-making method used the TOPSIS matrix to calculate the distance of each alternative from the ideal solution, enabling an objective ranking of the alternatives. Each alternative received a score, attempting to understand how good or poor it is relative to the others.

The TOPSIS method also incorporated weights for the evaluation criteria. These weights were essential to reflect the relative importance of each criterion in assessing the alternatives. The relative importance of the criteria was determined based on expert evaluations following the analysis of making-do waste conducted by Amaral et al. (2023). These weights were normalized to ensure proportionality in evaluating the alternatives, accurately representing the relative importance of each criterion.

Figure 5
Weights attributed to decision makers

Next, the resulting decision matrix, considering the aggregation of the weights for each criterion and the maximum positive and negative solutions, is presented in Table 9.

Table 9
Calculation of the maximum solutions

This step calculated the extreme solutions. The positive ideal solution represents the best possible outcome for each criterion, reflecting the most desirable performance, while the negative ideal solution represents the worst possible outcome for each criterion, reflecting the least desirable performance.

In this context, the fact that the negative ideal solution is zero indicates that the alternative in question presents no disadvantage for the criteria. In other words, as all management best practices yielded positive results concerning the prerequisites, they do not negatively affect the process. These two reference points are used in TOPSIS to rank the alternatives.

The method proceeds with the calculation of Euclidean distances, which represent the shortest straight-line distance between two points. In TOPSIS, these distances are used to determine how close each alternative is to the ideal solutions. A smaller positive Euclidean distance indicates better performance, while a larger negative Euclidean distance indicates better performance.

In the final TOPSIS ranking, alternatives with smaller positive Euclidean distances and larger negative Euclidean distances tend to rank higher, as they are closer to the ideal solution. Table 10 presents the results of this calculation.

Table 10
Euclidean distance calculations

In the applied case, Alternative 9 (process standardization) tends to rank higher because it showed a smaller Euclidean distance to the positive ideal solution. In contrast, Alternative 5 had a larger Euclidean distance, indicating poorer performance and, consequently, a less favorable ranking.

Euclidean distance and relative closeness are closely related in the TOPSIS method. Relative closeness indicates how near an alternative is to the positive ideal solution compared to the negative ideal solution. A relative closeness value close to 1 means the alternative is very close to the positive ideal solution, demonstrating superior performance relative to the others. A value near 0 indicates poorer performance, meaning the alternative is closer to the negative ideal solution.

At the end of the TOPSIS method, the alternatives are ranked based on their relative closeness to the positive ideal solution (Table 11). The three best management solutions influencing the fulfillment of the prerequisites are process standardization, event simulation, and Lean.

Table 11
Calculation of relative closeness

The ranking of these solutions is directly linked to the opinions of the decision-makers, as well as the weights assigned to each of them. These opinions were aggregated through the FDM stage and subsequently ranked using the TOPSIS method. Another factor influencing the results during the TOPSIS application was the definition of the criteria weights, which were determined based on the results analysis reported in Amaral et al. (2023).

Other scenarios can be defined for assigning weights to simulate how the ranking of alternatives behaves in relation to the criterion weights, thereby enhancing decision-making information for managers. One scenario assumes all weights have the same “high” importance; another emphasizes the labor and materials and components criteria, based on the analysis of results in Amaral et al. (2023); and a third scenario considers the most relevant prerequisite to be external conditions, highlighting solutions that can be applied in situations beyond control, such as weather, pandemics, strikes, or stoppages. The results are presented in Table 12.

Table 12
Examples of the method application

All alternatives that achieved the best results are highlighted in Table 12. Scenarios 1 and 2 returned the same ranking of alternatives, indicating stability in the weights assigned to the criteria. In Scenario 3, where the labor and materials and components criteria had higher weights, the top-ranked alternatives were Supply Chain Management, noted for its ability to optimize logistical flows and reduce waste; Process Standardization, which improves predictability and efficiency of activities; and Labor Versatility, which contributes to operational flexibility and better utilization of human resources.

In Scenario 4, where the criterion of external conditions was assigned the highest weight, the top alternatives were Event Simulation, which allows for anticipating external impacts and minimizing operational risks; Supply Chain Management, once again demonstrating its importance in adapting to unexpected changes; and Lean Construction, highlighting its effectiveness in lean management and reducing process variability.

Analyzing different scenarios demonstrates how prioritizing criteria can significantly influence the selection of the most effective solutions. This enables managers to adjust their decisions according to the specific context of the project, ensuring greater accuracy and efficiency in mitigating making-do waste.

Conclusions

This study builds on previous research on making-do waste by proposing a method applicable to any collaborative decision-making process that requires aggregating opinions and ranking alternatives. Practical questions can thus be addressed, such as: Which activity should my team prioritize? What would be the impact on my schedule, or the cost of delaying these activities on my budget?

Using the multicriteria decision-making model identifies the best managerial practices by linking them to different scenarios and the prerequisites of activities, thereby facilitating decision-making for managers. Thus, it provides tools that enable managers to make informed decisions, reduce improvisation waste, and ensure the necessary conditions for the beginning of an activity.

The analysis considered different scenarios to define the weights of the criteria, allowing a comprehensive and flexible evaluation of the alternatives and demonstrating the model’s potential applications. The calculation of relative closeness was directly related to the importance of the criteria weights, reflecting the relative significance of each criterion and enabling the analysis of different priorities. Alternative 9, Process Standardization, emerged as the best option in three scenarios, while in one scenario, the top choice was Alternative 8, Event Simulation. The correlation between these two alternatives can significantly reduce making-do waste. Process Standardization establishes consistent procedures, while Event Simulation allows these procedures to be tested and adjusted in a virtual environment before implementation. Together, they enhance construction efficiency and quality, reduce costs, and minimize waste.

Process Standardization, Event Simulation, and Lean were identified as the top management solutions. These were considered the most effective in ensuring prerequisites for the main scenario, based on the data collected by Amaral et al. (2023).

Suggestions for future research include refining the model by integrating and comparing rankings using other multicriteria decision-making techniques and incorporating new solutions for analysis, such as those mentioned in Amaral et al. (2024b) that were not evaluated in this study, for example, the concepts of Industry 4.0 and Industry 5.0, linear regression techniques, the Internet of Things, and using machine learning algorithms to predict and mitigate waste.

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Edited by

  • Editores:
    Carlos Torres Formoso, Ariovaldo Denis Granja e Dayana Bastos Costa

Publication Dates

  • Publication in this collection
    03 Nov 2025
  • Date of issue
    2025

History

  • Received
    24 Mar 2025
  • Accepted
    23 Aug 2025
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