OBJECTIVE: To understand the meaning attributed to the family interview by professionals working in Services Procurement of Organs and Tissues, to the process of donating organs and tissues for transplantation. METHODS: Qualitative research from the phenomenological angle, according to the modality "structure of the situated phenomenon." Study participants were 12 professionals. RESULTS: After analysis of the interviews, the meaning attributed by the professionals was unveiled at a meeting. CONCLUSIONS: The statements that emerged revealed that the family interview is an important step, because it addresses the possibility of donating organs and tissues to save and / or improve the quality of life of people needing a transplant. This procedure is complex, since it involves aspects related to interviewer, the interviewee and the interview location, as well as ethical and legal questions. It also highlights the need for professional training to know, identify and cope with factors that facilitate or hinder the dialogue with the family members.
Transplantation; Interview; Family; Tissue and organ procuremen