OBJECTIVE: Analyzing the limiting and potentializing situations during the assistance of the Family Health teams to women in situations of violence. METHODS: This is a participatory research carried out with 30 professionals from six Family Health teams. Data production was the result of eight workshop-meetings. The technique of thematic content was used for data analysis. RESULTS: User embracement is potentialized by qualified hearing and the elaboration of an assistance plan shared with users also respecting their decisions and their family context. It is limited by the understanding that women should report the violence to enable the proposition of an intervention. It is recommended to resume concepts and practices of gender as well as human and social rights to strengthen supportive actions. CONCLUSION: Home visits and the bonding between professionals and users are considered potentializers of user embracement and the limitation is the difficulty of obtaining the report of women who suffered violence and engage them in a care project.
Violence against women; Family health program; Public health nursing; Primary care nursing; Nursing, practical