Abstract
Objective
Assess the professionals’ perception on the patient safety culture in primary health care.
Methods
quantitative, cross-sectional, descriptive survey, using the questionnaire “Pesquisa sobre Cultura de Segurança do Paciente para Atenção Primária”, which assesses 12 dimensions of the patient safety culture. Dimensions scoring 75% or higher were considered positive.
Results
The dimensions “information exchange with other institutions” (79%), “teamwork” (79%), “patient care tracking/follow-up” (80%), “patient safety and quality problems” (83%), while “leadership support for patient safety” (47%) showed to be a weak area. A significant difference was found when comparing the variables length of experience and professional category with the average percentages of positive answers.
Conclusion
The results showed that the Primary Health Care professional perceived the dimensions of the patient safety culture positively, and only “leadership support for patient safety” was considered as a weak area.
Patient safety; Organizational culture; Quality of health care; Primary health care