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Patient safety approached from the rights of users

Abstract

Since the publication of the Ministry of Health Ordinance no. 529/2013 that brought the discussion on patient safety, there has been an increase in interest and experience in relation to the topic. The Programa Nacional de Segurança do Paciente (National Program on Patient Safety) – which requires each Brazilian hospital to have a Patient Safety Center responsible for its implementation – there has been an effort to work on the issue of quality of care in Brazil, based on a preventive stance. This article highlights the lack of protection and respect for patients’ rights under this program. In order to do so, the following were analized: the theoretical corpus that reveal the pertinence of the users’ participation as a factor that can boost the results of the Patient Safety Program; some of the rights of the patients that would justify such participation; some possibilities for this participation to become a recurring practice in the health system.

Health systems; Patient safety; Patient rights

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