The process of selecting and fitting hearing aid devices is only effective and only bring about good outcomes if the individual makes effective use of the device. Therefore, the individuals need to be happy with the outcome. AIM: To check the satisfaction of adults and elderly patients concerning their hearing aid in a high complex care clinic accredited by the Unified Health System, and to correlate this outcome with the variables related to age, gender, fitting period, daily use, as well as the type of sound amplifying device. METHODS: This is a descriptive cross-sectional study in which 60 subjects were evaluated using the questionnaire: Satisfaction with Amplification in Daily Life, applied by means of oral presentation, in individual interviews by the researcher. This instrument is divided into subscales: positive effects, service and costs, negative factors and personal image. RESULTS: It was shown that the subjects of this study were very happy with the use of hearing aid devices. There was significant difference in relating the daily use of the devices with the overall satisfaction score and subscale of personal image. CONCLUSION: It was found that the subjects of the study were very happy with the use of hearing aids, although satisfaction was not related to the variables: age, gender, time of use and device type. In general, participants with higher daily use are happier.
hearing; hearing loss; patient satisfaction; quality of life; rehabilitation
