This work identifies, classifies and analyzes the motivations and the critical success factors that should be considered in the planning process of interorganizational systems directed to the public sector using the Internet. The conclusion registers that the decision of implementing interorganizational systems means a paradigm break, since it introduces new limits and rules, and allows the breaking of the traditional way of systems´ administration allowing the share of benefits (and risks) of the collaborative model.
Government; Citizenship; Information; Interorganizational systems; Critical success factors
