In the context of the entrepreneurial organizations, this article aims to discuss the visualization of knowledge management on three different but greatly interrelated levels: the strategic, the tactical and the operational. The first level deals with the link between competitiveness of enterprises and work with knowledge for creation of organizational competencies. The second level highlights the importance of considering knowledge management in the organization as being a relevant part of its business processes and not only of its departmental areas. And, finaly, the third treats of the operational aspect of knowledge management linked to learning, to the formats by which knowledge is presented and the role performed by information technology. Based mainly on a diversified study of several bibliographic references, this article seeks to bring some initial contributions to this discussion.
Knowledge management; Information and competitiveness; Organizational processes
