The purpose of this article is to present the experience with application of a management tool in a health organization from the public sector in Argentina and to reflect on the interactions between its components, potentialities, and difficulties and the complications involved in reporting, analyzing, and interpreting it. The study followed a descriptive design, analyzing records, files, and institutional documents, consulting key informants, and conducting a literature review. The introduction of personnel planning was analyzed from the perspective of workers' development and performance improvement in organizations. The main finding was that task projects helped orient individual effort towards meeting institutional objectives and provided elements for organizational design. The projects were characterized by different degrees of adherence and compliance, besides generating conflicts, distrust, and resistance. Finally, in public sector health organizations it is possible to achieve results-based management and a balance between trust and oversight. The scope reflects the tensions from external pressures, internal power struggles, non-compliance with supervision and monitoring, rigidity of centralized norms, and the tendency to turn management tools into mere elements for routine control.
Staff Development; Management; Health Services Administration; Health Personnel
