Objective:
The main objective of this study was to identify the tools of communication and roles developed by nurses in interaction with seniors, according to the Peplau's theory.
Methods:
This is a descriptive research with a quantitative approach, performed by the footage of nursing consultations between May and September 2011 in basic health units in João Pessoa - PB.
Results:
It was proven that Nurses were using the instruments highlighted by Peplau, especially listening to other. Concerning the roles described by the theoretical model, the most identified were the roles of substitute and leader.
Conclusion:
The data reflect the formation of links between professionals and the community. However, we need to find an effective communication during nursing care, making it possible for the patient to conceptualize their problems and, based on the understanding of their health status, use appropriate interventions, seeking to quality of care.
Nursing; Communication; Aged; Primary Health Care; Nursing Theory