Abstract
Objective
to compare occupational stress in professionals from family health teams certified and non-certified with assistance quality seal by the Primary Health Care Mentoring.
Method
a cross-sectional study carried out with 178 workers from the Family Health Strategy teams of two municipalities in Paraná. The data were collected through a characterization questionnaire and the Job Stress Scale, and analyzed descriptively and inferentially by means of crude and adjusted logistic regression.
Results
professionals linked to certified teams had significantly greater chances of high psychological demand (p<0.001; OR: 3.781) and low social support (p=0.030; OR: 1.896) in relation to those from non-certified teams. Control over work showed no significant difference (p=0.891; ORadj: 1.047). Participants from the certified teams had a higher chance of job strain (p<0.001; ORadj: 4.956) and among those from the non-certified teams, passive work predominated (p<0.001; ORadj: 0.293).
Conclusion
Professionals from teams with quality certification in the provision of services had a greater chance of occupational stress in relation to those linked to non-certified teams.
Implications for the practice
it is imperative that the management models of quality of care consider the health of the workers involved.
Keywords:
Occupational Stress; Primary Health Care; Health Personnel; Occupational Health; Quality Management