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Emotional exhaustion in nurses of a public hospital

This study has the objective of identifying the level of Burnout in the nurses of a public hospital in the countryside of the Brazilian state of São Paulo. The descriptive and cross-sectional research was made with 69 nurses of different sectors of the hospital. The sample composition questionnaire and the Maslach Burnout Inventory (MBI) were used. The majority of the sample was female, single, had postgraduate degrees, did not have another formal employment contract and worked in the medical/surgical clinic. The averages that were found for the subscales of the instrument were: 21,4 for the emotional exhaustion; 9,3 for the depersonalization; and 31,3 for the personal fulfillment decrease, revealing a moderate level of the Burnout syndrome. It is underscored the importance in evaluating the prevalence of this syndrome in different professionals, because its development can cause negative results for the health care professionals, patients and institutions.

Burnout, professiona; Nursing; Health facility environment


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