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Memories and social representations about the unified health system acording to the users

This study aims to analyze the content of the memories and representations of the Unified Health System (SUS), developed by its users. It has a qualitative approach, based on the Theory of Social Representations and Memory. We selected 15 interviews of users of the hospital network and 15 from basic network, and performed by a thematic content analysis. Originated three categories, but this study refers only to one category, called the Social Representations and Memories of the SUS. Subjects recognize the SUS as a system of health for all. Stands the proper care, reporting as well as the facilities and difficulties of health services. They also report the use of health services in the private sector and the use of referenced system as a facilitator. We conclude that the representation on the SUS is the universality and that this study allowed us to understand how the user experiences the SUS implementation process.

Unified Health System; Health Policy; Public Health Nursing


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