This research showed the following objectives: to know the experience of the nursing staff in the process of care through customer stop in cardiopulmonary; relate at this situation, the theoretical with the practical knowledge; discuss the possible implications for the care of nursing. The research was focused on a qualitative nature, and was used to collect data: a semi-structured and participant observation systematic. The social actors were the professionals in the nursing staff working in a public hospital in the state of Rio de Janeiro. The study was based on the ideas of Valadares (2006), which talks about the face of new knowledge. From the results, emerged three categories, being able to learn that: the teams of nursing (re) act in an unique way, depending on the location in which they work, the experience modifies the attitudes in this situation, and there are factors that influence the daily nursing care provided to the customers.
Heart Arrest; Nursing care; Nursing team