The objective of this study was to expand the "Diagnosis of the Packing System" tool, created to evaluate and properly manage the Packing System, adding procedures that allow the evaluation of the environmental impacts, trigged in its operations. The three current indicators are systemic cost, innovation and competences. A fourth indicator was added and comprehends the treatment of solid waste, carbon dioxide emissions, water and energy consumption. Thus, the methodology that was applied in this research was exploratory and qualitative, and it was carried out through a case study, aiming to verify if the company has a systemic perspective in the phases of the development of the product, as well as to improve the tool "Diagnosis of the Packing System" in the process that is related to the chosen product. The results of the research show that it is possible to design a basic scenario, and, through it, to plan some strategies that enable the improvement of the studied system. Through its conception, the tool can be adapted to many different products of the company. The inclusion of the indicator helps the correct strategic attitude towards the world environmental policies that have been created.
environment impact management; systemic view; packing
