This study aimed to identify the influence of maturity of the teams in carrying out its activities. Seven teams of a service provider industry were analyzed. The data were collected through interviews, non-participant observations, application of two questionnaires and three instruments. The results showed the influence of maturity on the performance of teams in the production environment and that it is closely related to the individual behavior within the group. In the teams with more maturity, the presence of undesirable collective behaviors did not occur in the same proportion of that of teams with lesser degrees of maturity. It can be inferred that as the maturity of the groups is increased by the presence of more committed members with mutual trust, team members change their behavior by changing the way the group works becoming a team. If the teams under study, within an evolutionary sequence of operation, increase in maturity, this will probably influence positively their performance in the productive environment in which they operate.
Teams; Teams maturity; Teamwork; Team performance
