Organizations need to effectively manage the knowledge used in their processes for promoting organizational learning and preserving their intellectual capital. Knowledge Management plays a key role in product development as a dissemination agent of information to the actors involved in this process. Product Development Process (PDP) has an interdisciplinary nature and is characterized by the high amount of information generated and manipulated. In PDP, knowledge sharing and the integration between human resources are necessary for problem solving. Ontology as a knowledge representation system is important to support the organization, classification, representation, retrieval, and dissemination of knowledge in the PDP. This paper describes the preparation of a proposal for Knowledge Management using ontologies, which support the representation, retrieval, and dissemination of knowledge in the PDP. Hence, the proposed method to formalize and build ontologies of PDP sub-processes is described. In addition, an application carried out at SENAI CIMATEC - Center for Integrated Manufacturing and Technology is presented.
Knowledge Management; Ontology; Product Development Process; Process Improvement
