There is great expectation about Information Technology (IT) as an enabler to create opportunities for new business strategies and new possibilities for organizations, like the case of e-business. However, the measurement of the effects corresponding to the large amount of resources invested in IT applications is still a controversial issue. Considering only efficiency does not answer this question. It is necessary to focus on the effectiveness of the IT applications relating it to its goals, objectives and requirements of the organizations, in order to evaluate IT impacts on business operations and strategies of these organizations. Alignment between IT and business strategies is an essential concept in order to consider effectiveness continuously. This study presents a comparative analysis of different papers that study the role of IT in the organizations. Based on a bibliographic research, a theoretical analysis is developed in order to clarify the main aspects that make IT an actual tool for competitiveness of organizations.
Information Technology; Organizations and Strategy
