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Positioning of ambulances of the SAMU system by Integer Programming and Queueing Theory

Abstract:

The configuration of emergency services logistic networks for is a paramount strategic issue since small deviations may lead to death of users. From this premise, the work proposes new alternatives for positioning the SAMU ambulance system in the city of Duque de Caxias / RJ, which are able to reduce the service response time. These ambulances repositioning proposals were built in two stages: at first two models of Integer Programming were used in order to obtaining solutions that maximizes coverage. Then, the Hypercube Model was applied for evaluating the server’s availability under randomness, as well as other relevant performance indicators, such as average time response, and servers’ workloads.

Keywords:
Facility location; Hypercube Model; Emergency services


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