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Evaluation of the reception process in mental healthcare in the central-western region of the municipality of são paulo: analysis of the relationship between psychosocial care centers and primary healthcare units

This paper reports the evaluation experience of hosting in mental health care in São Paulo-SP, based on interviews with workers in a Psychosocial Attention Center (CAPS) and two Health Basic Unities (UBS). The goal was to understand the hosting, considering the perception of employees and identifying the link and network connection in this process. Was used as a method the philosophical hermeneutics, to identify which inner elements of the hosting process could be detached. Proceeded to the analysis of narratives from three lines of argumentation: link, hosting, and the network connection. The results came in form of four categories: feeling of lack, mix of models; precedence in hard technologies, and inefficient integrality. The discussion showed a relation of these categories, placing the investment in soft technologies as the center of the debate to overcome the feeling of lack, the mix of models, and for the construction of integrality of care.

Evaluation; Mental Health; Reception


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