Matrix support is part of the new organizational arrangements and methodology for management of healthcare work that aim to integrate the dialogue between different specialties and levels of care. This paper analyses matrix support from the perspective of professionals working in different mental health clinics in the municipality of Campinas, state of São Paulo, Brazil. It is a descriptive qualitative study that involved interviews with professionals from different specialties. The data obtained were processed based on discourse analysis methodology. The results showed that the proposition of matrix support was not clearly incorporated by all the professionals, but that it enabled exchange of knowledge, interdisciplinary work, construction of intervention strategies and co-responsibility within the clinical field. Success in relation to these new organizational arrangements requires joint and collective effort by all players who seek comprehensive care.
Mental health; Health management; Matrix support