Socio-environmental practices in the Agreste of Pernambuco farm hotels under the client optics

Abstract:

This article speaks about the efficient in the social and environmental responsibility's management by farm hotels in the region Agreste of Pernambuco. The universe of the sample are six farm hotels that have some appeal for sustainability on their websites. The research is characterized as exploratory, descriptive and cross-sectional. The nature of the data is quantitative using a non-parametric methodology known as the Data Envelopment Analysis (DEA). The results show differences about to sustainable efficiency of the hotels. However, there is scenery's change when change the variables (inputs and outputs) of the general evaluation by changing the relative efficiency of the units. The methodology and results can guide the application of this research in other realities.

Key words:
sustainability; farm hotel; DEA