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Profile of government library users: the Federal Health Department case

This survey aimed to identify the profile of Ministério da Saúde Library users. According to the results, the majority of respondents is somewhat fluent in Spanish, has been using Internet and web sites to gather information, uses the Biblioteca Virtual em Saúde more often when compared to other services and products offered by the Library. Finally, they are very satisfied with the services provided.

User survey; User’s profile; Library; Federal Health Department


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