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Quality of Life and Values in Organizations: Impacts on the Employee Trust

Abstract

The studies of employee-organization relationships are favored by the understanding that human resources are a key part of the organizational process. Trust is an important aspect in this process and may influence the effectiveness and organizational performance. Thus, this study aimed to verify the predictive power of the perceived organizational values and quality of work life (QWL) on the employee trust in the organization. The sample consisted of 188 formally employed individuals who responded reliable and valid instruments for the constructs investigated. Data were analyzed using descriptive statistics, and analysis of standard multiple regression. The results showed that the scales presented suitable reliability indices for the study sample. Regression analyses indicated that organizational values and QWL factors were significant predictors of organizational competence and ethical components. Opportunism was explained only by domain, prestige and collective values. It was observed that the values, as well as factors of QWL, contributed differently in explaining the criterion variables. The results suggest the need to expand the antecedents’ research model of the employee’s trust in the organization to better understand the formation of this bond.

Trust; Quality of Work Life; Values; Culture

Conselho Federal de Psicologia SAF/SUL, Quadra 2, Bloco B, Edifício Via Office, térreo sala 105, 70070-600 Brasília - DF - Brasil, Tel.: (55 61) 2109-0100 - Brasília - DF - Brazil
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