The objective of this research was to examine the perception of managers, workers and trainees about the actions of the Program of Quality of Life at Work (QVT) of a public organization. To this end, three studies were undertaken, a quantitative and two qualitative. In the first of them a scale to assess the perception or workers about the stretch-break, the main activity of the QVT program, was built and validated. The instrument was applied to a convenience sample of 623 workers. The factor analysis with rotation promax indicated the existence of four factors: teachers (a= 0.89, 7 items), the relationship between workers (a = 0,77, 5 items), the labor benefits of stretch-break (a= 0.74, 5 items) and the method of work (a= 0,58, 4 items). The second study conducted with trainees showed that they realize that their participation in the program assists actions in their vocational training. A third one held with managers and workers showed that they know and value all the actions of the program, however, excessive labor demand and lack of infrastructure were seen as gaps. The results of the quantitative and qualitative studies and findings were discussed in the light of the theory.
Quality of working life; Condition working; Validation of scale; Qualitative research
