ABSTRACT.
This paper presents the results of a doctoral research in Psychology, which sought to understand, through the phenomenological method, the experience of patients assisted by a Home Care Service - HCS (Known in Brazil as Serviço de Atenção Domiciliar - SAD), that is part of the Unified Health System- UHS (Known in Brazil as Sistema Único de Saúde - SUS), in a city in the State of São Paulo-Brazil. Dialogical meetings took place, mediated by guiding questions, with seven adults, patients of both sexes. Then, based on the authors' perceptions, comprehensive narratives were written on each participant's experience. Excerpts of these narratives will be presented here as well as the essential elements of the experience of being in a care home. It was concluded that the experience of home care favors the autonomy of the patient, enabling the coexistence with family members and the maintenance of identity elements present in the housing. As a contribution of this study, it is pointed out that the home space, as a context of health care, favors positive interpersonal relationships among the team of health professionals, patients and family members, making it potentially more humanizing.
Keywords:
Experiences; home assistance; Unified Health System