Hospitals are complex organizations, and one of their challenges is the management increased efficiency. The SUS comprises public and private hospitals, and the following question emerges: which one is more efficient? This work is an exploratory quantitative study, conducted in ten hospitals in the SUS located in three health regions of Mato Grosso state, Brazil. Data envelopment analysis (DEA) was applied oriented output, enabling the calculation of the Total Efficiency and Technical Efficiency of selected hospitals. The result showed that using this model and this group of establishments, private hospitals would be more efficient than the public, even the most heterogeneous excluded. The use of hospital efficiency ratings in the SUS involves filing that is dependent on: the adopted model, the variables used and the context of the analyzed units, particularly: size, complexity, demand, financing, quality, functional link, among other characteristics. Moreover, the results of this study identified at least three important issues that must be considered carefully in applying the DEA to SUS hospitals: the complexity of the assessment of hospital efficiency; the choice of method and the variables for such evaluation; and to consider the context in fundamentally quantitative approaches.
health evaluation; hospital administration; organizational efficiency
Fonte: elaboração própria