Large discreet resource allocation: a hybrid approach based on dea efficiency measurement

pope Pesquisa Operacional Pesqui. Oper. 0101-7438 1678-5142 Sociedade Brasileira de Pesquisa Operacional Rio de Janeiro, RJ, Brazil A alocação de recursos é um dos problemas clássicos da Pesquisa Operacional. Neste artigo é proposto um modelo híbrido para alocar recursos, que faz uso de medidas de eficiência calculadas por Análise de Envoltória de Dados (DEA). São usados modelos DEA com Ganhos de Soma Zero como ponto de partida para reduzir o esforço computacional do algoritmo seqüencial para alocação de recursos discretos em DEA. A abordagem aqui proposta é aplicada a um exemplo numérico. Large discreet resource allocation: a hybrid approach based on dea efficiency measurement Eliane Gonçalves GomesI,*; João Carlos Correia Baptista Soares de MelloII; Lidia Angulo MezaIII IEmpresa Brasileira de Pesquisa Agropecuária (Embrapa), Brasília - DF, [e-mail] IIDepartamento de Engenharia de Produção, Universidade Federal Fluminense (UFF), Niterói - RJ, [e-mail] IIIDepartamento de Engenharia de Produção, Universidade Federal Fluminense (UFF), Volta Redonda - RJ, [e-mail] ABSTRACT Resource allocation is one of the traditional Operations Research problems. In this paper we propose a hybrid model for resource allocation that uses Data Envelopment Analysis efficiency measures. We use Zero Sum Gains DEA models as the starting point to decrease the computational work for the step-bystep algorithm to allocate integer resources in a DEA context. Our approach is illustrated by a numerical example. Keywords: resource allocation; DEA; zero sum gains; step-by-step allocation algorithm. RESUMO A alocação de recursos é um dos problemas clássicos da Pesquisa Operacional. Neste artigo é proposto um modelo híbrido para alocar recursos, que faz uso de medidas de eficiência calculadas por Análise de Envoltória de Dados (DEA). São usados modelos DEA com Ganhos de Soma Zero como ponto de partida para reduzir o esforço computacional do algoritmo seqüencial para alocação de recursos discretos em DEA. A abordagem aqui proposta é aplicada a um exemplo numérico. Palavras-chave: alocação de recursos discretos; DEA; ganhos de soma zero; algoritmo seqüencial. 1. Introduction Data Envelopment Analysis (DEA) models measure the efficiency of productive units (known as Decision Making Units - DMU's). Usually, this measure evaluates the units and shows the better management practices that become benchmarks for the other units. The efficiency measure can also be taken as an index of good use of resources and, thus improve its allocation. It is clear that more resources should be allocated to the units that make better use of them. This procedure is of particular interest whenever there is a central decision making controller that allocates scarce resources severely limited in number to the DMU's. Using DEA models to achieve this has been a study subject in the literature as shown, for instance in Athanassopoulos (1995, 1998), Thanassoulis (1996), Cook & Kress (1999), Yan et al. (2002), Beasley (2003), Gomes (2003), Korhonen & Syrjänen (2004), Lozano & Villa (2004), Amirteimoori & Kordrostami (2005), Ertay & Ruan (2005), Marinescu et al. (2005), Soares de Mello et al. (2006), Avellar et al. (2007), Gomes & Lins (2008), among others. A revision of the "DEA resource allocation" theme can be found in Soares de Mello et al. (2006). Here, two approaches rise from the others: The DEA with Zero Sum Gains (DEA-ZSG) model (Gomes, 2003; Lins et al., 2003; Gomes et al., 2003, 2004, 2005; Gomes & Lins, 2008) and the sequential algorithm to allocate discreet resources in DEA models (Soares de Mello et al., 2006). Both models assume that the sum of resources is constant and do not assume a pre definition of the efficient frontier. They are, therefore, non-parametric models. Classic DEA models assume that the quantity of consumed resources, as well as each unit's output depend only upon that unit's decisions. So, units are independent. On the contrary, DEA-ZSG models assume the hypothesis of output and resource consumption not being fully independent. This arises whenever resources are shared or when a larger production from one unit compels another to have a lesser output, the classic example being that of Olympic medals being won (Lins et al., 2003). An additional constraint to optimization problems used to determine classic DEA efficiency is required when the dependency hypothesis is assumed. This constraint compels the sum of a given resource (or output) to be constant and raises non-linearity in the optimization problems. In principle, this increases the computational effort, which is already usually large to solve DEA models (Dulá, 2002; Biondi Neto et al., 2004). This added constraint implies that when an inefficient DMU tries to reach its target along the efficiency frontier, the position of the remainder DMU's changes so the sum of resources (or outputs) is kept constant. Therefore, as opposed to what occurs in the classic DEA models, the efficient frontier moves whenever a DMU tries to reach it. This allows DEA-ZSG models to be used to reallocate resources. All that is needed is to move to the frontier all inefficient DMU's. Necessarily, the frontier is displaced. After this procedure, all DMU's will belong to the efficiency frontier. However, this method requires continuous variables, which may not be the case. Should discreet resources be reallocated, the sequential algorithm for this objective can be used. In this algorithm, the resources are reallocated, step-by-step, to each set of efficient DMU's but only one unit at a time. Once finished, it is assumed that all resources have been effectively reallocated and new DMU efficiency indexes are computed. The algorithm is repeated until all resources are reallocated. Thus the algorithm becomes a sequential one to determine resource allocation on the basis of the DEA efficiency measures. For a detailed description of the algorithm see Soares de Mello et al. (2006). The major disadvantage of this procedure is that it becomes very slow when the integer resource to reallocate is large and the number of efficient DMU's is small. The lesser the number of efficient DMU's, the slower the process as, in this case, any iteration causes only a small resource reallocation. This leads to many iterations being required. A comparative analysis of both the resource allocation sequential algorithm and the DEA-ZSG model shows they are based on similar assumptions: the efficiency frontier is not specified in a functional way and the total of a given variable is limited. However, whilst in the DEA-ZSG models the existing total of a given variable is reallocated, in the sequential algorithm new resources are allocated to the DMU's. Another difference is that DEA-ZSG models deal with continuous variables while the sequential algorithm deals with discreet variables. Taking advantage of the existing similarities, this paper proposes the joint use of the two approaches as a means to overcome the slow processing of the resource allocation sequential algorithm. A DEA-ZSG is proposed to start off with as a means to speed up resource allocation. The hybrid approach herein proposed is applied to a numerical example adapted from the Korhonen & Syrjänen (2004) case study. 2. DEA Zero Sum Gains Models The classic DEA models, either the CCR (Charnes et al., 1978) or the BCC (Banker et al., 1984) and their variations, assume total freedom of production, i.e., a given DMU's production does not interfere with the production of the other DMU's. The same assumption can be extended to the use of resources. However, in many cases there is no such freedom. In competitions, for instance, to improve a competitor's ranking requires an equivalent loss for the other competitors. If a variable is linked to the rankings obtained (Lins et al., 2003; Villa & Lozano, 2004; Gomes & Avellar, 2005), this has to be taken into account. In the so called Zero Sum Gains DEA models (DEA-ZSG) (Gomes, 2003; Lins et al., 2003; Gomes et al., 2003, 2004, 2005; Gomes & Lins, 2008), an inefficient DMU trying to reach the frontier by reducing its inputs (or increasing its outputs) shall impart to the others that increase or decrease so the sum is constant. So, DEA-ZSG models have a direct application in the resource (or output) allocation or reallocation studies whenever a constant sum is a modeling constraint. DEA-ZSG models are similar to zero sum games in which others must lose whatever one given player wins. In other words, the net sum of wins must be zero. As opposed to traditional models, the way followed by a DMU to reach its target on the frontier may imply changes in the shape of the efficient frontier. There are several ways or strategies for an inefficient DMU to go after its target under these conditions. Strategies to search targets are proposed in Lins et al. (2003), the proportional reduction strategy being of special interest: DMU's searching efficiency (trying to reach the frontier) must shed input units. So the sum is kept constant, the inputs acquired by other DMU's must be proportional to their input level. This means that the lower the input level of a DMU, the lesser the inputs it acquires. What has just been said applies to the outputs: the higher the output level, the higher the outputs it looses. There is always the possibility of more than one DMU trying to maximize efficiency. This can either be done in competition or cooperation. The case in which DMU's create a cooperative group is the most interesting case in ZSG modeling. In the DEA-ZSG paradigm, cooperative search for efficiency means that the DMU's belonging to the group try to allocate a given quantity of input only to those DMU's that do not belong to the group, the same applying when the group tries to withdraw a given quantity of outputs only from those DMU's that do not belong to the group, either. In the general case of multiple DMU's acting in cooperation, the DEA-ZSG model becomes a Multi-objective Nonlinear Programming Problem (Gomes et al., 2003). Problems like this tend to lead often to the use of metaheuristics owing to the large number of variables and DMU's. However, for the proportional reduction strategy, Gomes et al. (2003) prove that the model is reduced to a Mono-objective Nonlinear Programming Problem in accordance with the Proportional Efficiencies in the Proportional Strategies Theorem. The Theorem establishes that if various cooperating DMU's search targets following proportional strategies, the efficiencies of the DMU's in the DEA-ZSG model are directly proportional to their efficiencies in the classical model. Should all inefficient DMU's gather in a sole cooperative group and search for their efficiency in the classic DEA efficiency frontier, the use of DEA-ZSG will lead to the complete constant sum input (or output) reallocation. After this reallocation, all DMU's will belong in the efficient frontier, i.e., they all will be 100% efficient. This new DEA frontier, herein named uniform DEA frontier or maximum efficiency frontier, will be located at lower levels than those of the DEA classic model frontier. This happens because efficient DMU's lose efficiency, as they end up having have more input units and/or less output units. This is so to compensate for the inverse movement in the previously inefficient DMU's in order to keep constant the sum of either the inputs or outputs. This maximum efficiency maybe seen as "ideal" by regulating organs as the decision maker will be presented with an input and/or output reallocation that makes all units be 100% efficient. To build directly a uniform frontier in which inefficient DMU's are joined in a single cooperative grouping W, Gomes et al. (2003) have proved the Target Determination Theorem. This theorem establishes that "the DMU target being studied in the proportional strategy DEA-ZSG model equals the classic target multiplied by the reduction coefficient". Together with the Proportional Efficiencies in the Proportional Strategies Theorem, the Target Determination Theorem leads to the solution of the Non Linear Programming Problem being a single equation. Thus, for both the CCR and BCC input oriented models, equation (1) is valid. In it, hRi and hi are the respective efficiencies of the DEA-ZSG and classic DEA models; W is the cooperating DMU's group; rij = hi-I / hj-I is the proportionality factor resulting from the use of the input oriented proportional strategy. Equation (2) is the corresponding equation for output-oriented models in qij = hi-O / hj-O is the proportionality factor. It should be pointed out that other DEA models that use the constant sum constraint are to be found in the literature. The works of Avellar et al. (2007, 2005) and Lozano & Villa (2004) deserve particular mention. The former propose DEA CCR type models based on limited inputs/outputs in which the allocation of resources/production can be influenced either by the inputs or the outputs. The construction of these models was based on the geometrical profile of three-dimensional CCR frontier that is replaced by a hyperbolic or spherical frontier depending on the nature of the variable to be allocated. Attention is drawn to the fact that these models postulate a type of function for the frontier as opposed to the practice in classic DEA. Guedes (2007) names this type of model as "parametric" DEA". On the other hand, Lozano & Villa's (2004) model, called Constant Sum of Outputs (CSO), refers to resource allocation decision making being centralized. The authors propose a DEA BCC model in two phases in which the efficiency maximization for each individual DMU occurs simultaneously with the minimization of total resources or maximization of total production. 3. Sequential Algorithm to Allocate Resources in DEA The authors of this paper are not aware of any models to be found in the literature that reallocate resources already existing and/or do not take into account the possibility of the resources being discreet. As proposed in Soares de Mello et al. (2006), the sequential algorithm to allocate resources in DEA takes into account the sharing of discreet resources that will be allocated at a later stage. The authors describe a sequential algorithm to allocate resources based on the efficiency measurements of the DMU's. It is a dynamic algorithm that computes new efficiencies at each step. The first approach to allocate new resources on the basis of DEA efficiency measurements, as showed in Soares de Mello et al. (2006) would be the allocation of available resources to efficient DMU's only. However this rather simplistic technique may present difficulties. The first one has to do with the fact that the number of resources may not be a multiple of the number of efficient DMU's, which would lead to some sort of ranking for the 100% efficient DMU's. Another difficulty is that this method of allocation does not take into account those inefficient DMU's that are, however, very close to efficiency. In this case, it may not be right to allocate all resources to the efficient DMU's and nothing to one that is 99% efficient. In the algorithm proposed by Soares de Mello et al. (2006), the efficiencies of all DMU's are computed and only one single resource is allocated to each of the 100% efficient DMU's. Once this is done, it is assumed that the resources have been effectively allocated and new efficiencies are computed. This procedure is repeated until all resources are allocated, the aim of this step being to find out what would be the behaviour of the DMU's if they maintained the same output but could count on the resources allocated at this stage. This is then a sequential algorithm to allocate discreet resources based on efficiencies calculated by the classical DEA models. Whenever the resources to be allocated are fewer than the number of efficient DMU's, the authors propose that the resources be allocated, firstly, to those efficient DMU's that have not received any in the previous steps and, next, to those efficient DMU's with the lesser number of the original resource. The first rule is justified by a more equitable allocation. The second follows the principle that the same resource is better used by a DMU with fewer resources than by a DMU with more resources. 4. Proposed Hybrid Model As previously mentioned, DEA-ZSG models as they exist now are adequate for the allocation of continuous resources. To allocate discreet resources, rounding off the allocated value may be an option, but it may lead to values the sum of which is different from the established total. As opposed to this, the sequential algorithm for DEA allocation is valid for discreet resources. However good the allocation it promotes, this algorithm may become very slow, should the number of resources be large and the number of efficient DMU's be small. The cause for becoming slow is the small number of resources that are reallocated at any iteration. To combine the advantages and potentialities of both models, we propose herein their joint use. To do so, the allocation of resources is done in two steps. Firstly, resources are allocated in accordance with the proportional strategy DEA-ZSG model. As resources are allocated assuming that the variables are continuous, which they are not, only the integer part is allocated as the first parcel for each DMU. In the second allocation step, the difference between what should have been allocated and what really was, the left-over from the first step is allocated using the sequential algorithm previously described. 5. Numerical Example To give an example of the hybrid approach herein proposed, we have adapted the Korhonen & Syrjänen (2004) case study. Data were obtained from the real case of 25 Finnish supermarkets belonging to the same chain. The authors have used two output variables, namely sales and profits (106 Finnish Mark, the previous Finnish currency), whereas man-hours (102 h) and sales (102 m2) were used as inputs. To apply the model it has been assumed that the variable "sales area" is a non-discretionary input. Indeed, it is not possible, at short notice, to change the area of any supermarket and it may not even be in the management's interest to do so. Korhonen & Syrjänen (2004) original model measured labour in man-hours because this is a continuous variable, the only type accepted by the model. As the model herein proposed can only deal with discreet variables the variable number of workers (1862) has been used instead. The data of the original paper were used rounded off to the closest integer. Table 1 shows the data for this paper. It is assumed that the chain management's aim is to improve shop efficiency by reallocating workers. The hybrid approach herein proposed is used within the terms of an input oriented CCR model. The efficiencies generated by the original workers allocation is shown on Table 1, and were calculated with the SIAD software (Angulo-Meza et al., 2005). It should be pointed out that the objective proposed here is not the same as Korhonen & Syrjänen's (2004). For those authors, the chain management's interest was to maximise production through the reallocation of available resources. To do so, they proposed an interactive multi-objective DEA model, which suggests the best allocation plan. This model assumes that units are able to change their output within the set of production possibilities following a certain number of rules. That model does not constrain resources to be constant. The results obtained by those authors show alterations both at the output and work force level. The first phase of the approach herein proposed is to compute the targets using the DEA-ZSG model. The reallocation results are shown on Table 2. It can be noticed that the reallocated value is a fraction, a characteristic of the DEA-ZSG model. So, only the integer part of this value is reallocated to each DMU and the sequential algorithm, as previously explained, reallocates the remainder. According to the CCR model, the remainder are 15 workers to be reallocated in the second phase. The second phase follows the steps of the sequential algorithm and its results are shown on Table 3. At this stage, the initial step consists of computing the DEA efficiency measurements with the resource allocation shown in the last column of Table 2, one resource unit being allocated to each DEA CCR model efficient DMU. This iteration allocates resources to DMU's S9, S10, S11, S23 and S25, 10 workers being left to reallocate. The CCR model is run again with the new resource, i.e., DMU's S9, S10, S11, S23 and S25 have respectively 29, 144, 60, 128 and 99 workers. In this second iteration 14 units are CCR efficient with this resource arrangement: S2, S4, S6, S7, S8, S9, S10, S14, S17, S18, S21, S23, S24 and S25. In the second iteration, the number of resources to be allocated is less than the number of efficient DMU's. According to the sequential algorithm, resources should be allocated first to those efficient DMU's that were not contemplated in the previous steps and, after, to those that originally had fewer of this resource. Applying the first tie-breaking criterion, 4 of 14 DMU's (S9, S10, S23 and S25) did receive resources in the previous phase and, thus, they are ineligible to receive any. So, in this iteration, the third, the remaining 10 workers can be reallocated without having recourse to the second tie-breaking criterion. The proposed hybrid approach reached its initial objective of allocating the supermarket chain workers in the "fairest possible way" as the table shows. "Fair way" (the result of the DEA-ZSG model imposed paradigm) means the increase of the average chain efficiency, which grows from 63,1% (Table 1) to 99,7% (Table 3). Furthermore, the reallocation of resources took only three iterations. 6. Conclusions A hybrid approach has been proposed in this paper for the (re) allocation of discreet resources. This approach uses together the DEA-ZSG models and the DEA sequential algorithm to allocate discreet resources. DEA-ZSG models are used as a first step to allocate resources in a continuous manner. The sequential allocation algorithm is used thereafter to allocate discreet resources. Only three iterations were needed to reallocate all the resources in this case. Moreover, the average shop efficiency was nearly 100%. So, this new approach was very advantageous both to reallocate resources and to increase the average efficiency of the DMU's at the end of the process. This is of particular interest to units subject to a central authority that wishes its productive centres to be as efficient as they can. DEA-ZSG models and the sequential allocation algorithm can be used together for other purposes. One example is to allocate a large quantity of new resources beside those already existing. As already mentioned, the use of the sequential algorithm on its own might lead to numberless iterations to reach the complete allocation of a particular resource. This could render the process too slow for practical purposes. Two alternatives can be used to start off the hybrid model. Either the new resources are added to the previous lot, the total being then uniformly allocated to the units, or the initial system is unchanged and only the new resources are uniformly allocated to the units. In the first case, the total value serves as starting point for the model. In the second, the sum of the two values becomes the variable to be allocated in the DEA-ZSG model to be followed by the sequential algorithm. Acknowledgements Thanks are in order to the CNPq for its financial support. Recebido em 03/2008; aceito em 09/2008 Received March 2008; accepted September 2008 * Corresponding author / autor para quem as correspondências devem ser encaminhadas (1) Amirteimoori, A. & Kordrostami, S. (2005). Allocating fixed costs and target setting: a DEA-based approach. Applied Mathematics and Computation, 171(1),136-151. Allocating fixed costs and target setting:: a DEA-based approach Applied Mathematics and Computation 2005 136 151 1 171 Amirteimoori A. 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