This paper describes a case study in reverse logistics, dealing with returnable packaging, suitable for international transportation of parts required by diesel engines assembly operations. The study refers to cylinder heads, exported from Brazil to USA, by sea. The paper begins by revisiting issues in reverse logistics. Then describes the case, supported by information gathered by researchers with technical personnel from the firm. Beyond the pure facts, the researchers aimed to find out why the firm took such a decision, comparing the exportation process, how it was and how it is now, and the operation of a reverse distribution channel. The text assesses financials, logistics and environmental benefits from the actions, relating critically theory and practice.
Reverse logistics; returnable packaging; environmental management
