The case study of a textile industry, in country of Nova Friburgo (Rio de Janeiro), had the purpose to understand how the implementation of Total Quality Programas are formulated in order to increase the product quality without modifying, though, the worker's life quality. It was detected the occurrence of precarious work condition situations, or of their process involving other sophisticated requirements -abstraction, control interiorization, generalization of the concept vendor/client, etc.-which are confronted with a low level scholarship labour force creating a tense atmosphere, where with a labour rhythm intensification, whithout producing actual gains for workers, though.
Total Qualit Control; technological inovation; têxtil industry