The practice of quality in university management is done with the engagement of the whole school community. The present work aims at identifying the weak and strong points of the teaching process based on students' opinions through multivariate analysis. For this study, there were elaborated questionnaires that considered the following categories of variables: students' self-evaluation, teacher's evaluation of the students and teachers' pedagogical practices. The data composed a sample that represented a participation of 87% of students enrolled in undergraduate courses at this institution. Through the internal consistency of factors, the results showed the validity of the construct that supports the teaching processes of the institution. Thus, this way of analyzing data favors a global result concerning students' perception of the teaching process.
Multivariate analysis; Assessment; Management; Quality
