Aprendizagem contestada em ambiente de mudança radical

Contested learning in radical change environments

FÓRUM

Aprendizagem contestada em ambiente de mudança radical

Suzana B. Rodrigues^I; John Child^II; Talita R. Luz^III

^ICepead-UFMG e Birmingham University

^IIBirmingham University

^IIICepead-UFMG e Faculdade Novos Horizontes

RESUMO

Este artigo oferece uma análise da aprendizagem nas organizações em condições de mudança radical, em que a reestruturação da organização foi motivada por uma mudança na ideologia e na propriedade. Discute-se que, nessas circunstâncias, a aprendizagem não representa necessariamente uma melhoria para o coletivo como um todo. A fonte empírica para este artigo é um estudo de caso da Telemig, uma das principais companhias brasileiras de telecomunicações. A pesquisa empregou múltiplos métodos e fontes permitindo uma investigação do conteúdo e do processo de aprendizagem, e de seus agentes ao longo do tempo. O estudo elabora e ilustra o conceito de "aprendizagem contestada", concluindo que este necessita ser incorporado à teoria da aprendizagem nas organizações.

Palavras-chave: Aprendizagem nas organizações, aprendizagem contestada, mudança radical.

ABSTRACT

This paper offers an analysis of learning in organizations in conditions of radical change, in which organization restructuring was motivated by a change in ideology and ownership. It is argued that in these conditions learning does not necessarily represent an improvement to the collective as a whole. The empirical source for this paper is a case study of Telemig, a major Brazilian telecommunications company. The research employed the multiple methods and sources. This approach permitted an investigation of the content and process of learning, and its agents over time. The present study elaborates and illustrates the concept of 'contested learning'. It concludes that this concept needs to be incorporated into the theory of learning in organizations.

Key words: Learning in organizations, contested learning , radical change.

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Aprovado em 12.11.2003.

Suzana B. Rodrigues

Professora titular do Cepead-UFMG e Senior Research Fellow da Birmingham Business School, UK. Co-diretora do Mestrado em Negócios Internacionais e Co-diretora do CIBOR – Centre for International Management and Organization Research Birmingham University. PhD pela University of Bradford – Management Center. Interesses de pesquisa em negócios internacionais, alianças estratégicas e organizações. E-mail: [e-mail] Endereço: Birmingham Business School, University of Birmingham. Birmingham B15 2TT, UK.

John Child

Professor de Negócios Internacionais e Organizações da Birmingham Business School , UK. Co-diretor do Mestrado em Negócios Internacionais e Co-diretor do CIBOR – Centre for International Management and Organization Research Birmingham University. Ph.D. em administração pela University of Cambridge. Interesses de pesquisa em alianças estratégicas, aprendizagem organizacional e evolução de novas formas organizacionais. E-mail: [e-mail] Endereço: Birmingham Business School, University of Birmingham. Birmingham B15 2TT, UK.

Talita R. Luz

Professora do Cepead-UFMG e da Faculdade Novos Horizontes. Interesses de pesquisa em competências gerenciais e organizacionais, aprendizagem organizacional e organizações. E-mail [e-mail] Endereço: Rua Alvarenga Peixoto, 1270 – Bairro Santo Agostinho, Belo Horizonte – MG, 30180-121.

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Datas de Publicação

• Publicação nesta coleção
  25 Jul 2011
• Data do Fascículo
  Mar 2004

Histórico

• Aceito
  12 Nov 2003