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Creating strategic indicators for the São Paulo State Institute of Technology Research - IPT

This paper intends to create a group of strategic indicators for the Institute for Technological Research (IPT). Following the Balanced Scorecard (BSC) methodology, twelve indicators are presented for the Institution, divided in four perspectives: Society, Financial, Capacitation and Process. Being the Institute a non-profitable state owned company, some considerations were made concerning the original BSC methodology, focused mainly in profitable private enterprises. The Master Plan of IPT for 2002, where the strategies and activities of the Institute are listed, was used as a guide for the identification of the indicators.

Indicators; Balanced Scorecard; Strategic Planning; Research Institutes; Public Administration


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