The aim of this research is to study the different retail marketing strategies as a competitive factor for consumers within small grocery stores in Natal. As a consequence, this work is based on extensive group of interviews (survey) by using the Likert scale. Based on statistic analysis by using the chi-square method, it was observed the existence between the different marketing strategies and individual and social-economic consumers' profile. The results have indicated that consumers' preferences are changing which indicates the need for new investments. These investments should be concentrated on costumers' care (19%) and proximity to home (15%). The results have also indicated that there are many variables which could influence consumers' choice, but they have not been fully exploited by store managers.
Strategy; Marketing; Differential; Retail; Supermarket
