The main objective of pharmaceutical policy management within the scope of SUS (Brazilian National Health System) is to guarantee the supply of drugs to local health centers, therefore displacing patient care When drug-related problems (DRP) and difficulties in adhering to the prescribed treatment are identified during the development of pharmaceutical follow-up, family and social issues have been shown to be reasons for unsuccessful treatment. They are key points to be considered during Pharmaceutical Care. The methodology chosen for this study was the pharmaceutical care of four patients monitored in a Health Unit in the city of Florianópolis. To solve drug related problems an approach was adopted that included family and social contexts using tools such as genogramming, ecomapping and interdisciplinary work. Family and support groups were shown to be important in addressing DRPs and there appears to be a need for the pharmacist to improve Pharmaceutical Care Practice by using these tools. The importance of home visits to gain a better understanding of the family environment was also observed, as well as the necessity of interdisciplinary work to improve the quality of care.
Pharmaceutical Care; Drugs; Family Health Care; Genogram; Ecomap
