Governance of Tourism in Campo das Vertentes, MG, Brazil: a path to regional development?

Santos, Thiago de Sousa; Pereira, Raquel da Silva

doi:10.7784/rbtur.v12i2.1415

Thiago de Sousa Santos

PhD in Administration from the Municipal University of São Caetano do Sul (USCS), SP, Brazil. Professor of the Federal Institute of Education, Science and Technology of the South of Minas Gerais IFSULDEMINAS), Poços de Caldas, MG, Brazil. Structuring of the article, construction of theoretical reference, development of methodology and instruments, field research, data collection and analysis in Atlas TI.

http://orcid.org/0000-0002-5589-0595

Raquel da Silva Pereira

PhD in Social Sciences from the Pontifical Catholic University of São Paulo (PUC / SP). Professor, Researcher and Manager of the Postgraduate Program in Administration of the Municipal University of São Caetano do Sul (PPGA / USCS), São Caetano do Sul, SP, Brazil. Structuring of the article, theoretical reference, data analysis and conclusion of the article.

http://orcid.org/0000-0001-6656-080X

Thiago de Sousa Santos

Bachelor of Administration from the University Federal University of São João Del Rei (UFSJ). Master in Administration, area: Strategic Management, Marketing and Innovation, Federal University of Lavras (UFLA). PhD in Business Administration, area: Management for Regional Development, for the University of São Caetano do Sul (USCS). Experience in business management and consulting, project management, entrepreneurship Micro and Small Enterprises (MSEs) with several prizes in the period he worked at SEBRAE. Was coordinator of the Superior Course of Technology in Business Management and the Technical Course in Administration of IFSULDEMINAS. He is an effective professor in the same institution working mainly in the following subjects: Strategic Management, Regional Development, Tourism, Entrepreneurship and Marketing. He is also a researcher of the Management Group for Sustainable Development GDS / USCS and Group of Studies in Networks, Strategy and Innovation GEREI / UFLA. E-mail: thiago.santos@ifsuldeminas.edu.br

Raquel da Silva Pereira

PhD in Social Sciences (2003) and Master in Administration (1999), both by PUC / SP. Specialist in Human Resources Administration, by the Superior School of Business Administration - ESAN (1988) and Licensed through the Teacher Training Course (ESQUEMA I) by the Faculty of Technology of São Paulo - FATEC / SP (1992). Bachelor of Business Administration, from São Judas Tadeu University - USJT (1984). Since March 2008 it has been professor at the University of São Caetano do Sul (IMES / USCS). She is a professor and researcher at the Postgraduate Program in Administration (PPGA / USCS), where she was Manager during the period between May 2011 and July 2014 and is again Manager since January 2016. She implemented and coordinated the Bachelor's Degree in In SENAC / SP (April / 2007 to March / 2008). She worked as Director of Continuing Education (July to December / 2006), a post-graduation area with 60 courses, at Uninove. She was Director of Academic Department (July / 2000 to July / 2006), directing the Administration Courses (General and Qualifications); Economic Sciences; Accounting Sciences: Executive Secretariat and Tourism. Coordinated courses in Administration (General and Qualifications) between January 1999 and September 2000 at Uninove. Created and formatted the first Specific Training Courses (Sequential) in Brazil, acting as coordinator for more than one year. He has been teaching since 1989 and research on Sustainable Development, Social Responsibility, Regional Development, Environmental Management, Socioenvironmental Sustainability and People Management. She is the founder and leader of the CNPq Research Group called GDS - Management for Sustainable Development. It has experience in the administrative area, having worked in organizations such as Banco Itaú S/A, Perdigão Alimentos S/A and Banco Mercantil de São Paulo, among others. It develops contents of disciplines to be taught at a distance. She is the author of books, chapters of books and national and international articles. It has research projects approved by CAPES, FAPESP and CNPq. Is evaluator of submitted processes to CAPES. E-mail: raquel.pereira@prof.uscs.edu.br

CATEGORIES	CHARACTERISTICS OF THE CATEGORIES
Citizen engagement World Bank (1992, p. 40); Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	Participation of the population in the project and tourism actions. Participation of the population in significant decisions.
Transparency World Bank (1992, p. 40); IFAC (2001); Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	How projects are disseminated; all the actors involved have access to information and results of the programs developed. The impacts are known to all stakeholders. Transparency in decision-making.
Accountability IFAC (2001); Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	There is a model of professional accountability; responsibility for accountability; quality of accountability.
Equality and inclusion agenda Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	Level of income inequality in the region. An agenda that promotes equality and social inclusion (access to housing, public security, education).
Ethical and honest behavior IFAC (2001); Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).; Barret (2003Barret, P. (2003). Achieving Better Practice Corporate Governance in the Public Sector. AM Auditor General for Australia. Disponível em: <http://www.anao.gov.au/uploads/documents>. Acessed in: 23 nov. 2015. http://www.anao.gov.au/uploads/documents... ).	Level of commitment, responsibility, and a sense of justice in the management of institutions; existence of a code of ethics.
Equity (fair procedures and due process) World Bank (1992, p. 40); Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	Fair and balanced structure and procedures for the allocation of financial resources.
Ability to compete in a global environment Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	Level of competitiveness; tapped markets.
Ability to work effectively in partnership Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	Level of cooperation in pursuit of shared goals; patterns of organization and cooperation between social and political actors and institutional arrangements that coordinate and regulate transactions within and across the borders of the economic system.
Sustainability Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	Actions and sustainability indicators that make up the program and actions.
Respect for the rule of law Bovaird and Löffler (2003Bovaird, T., & Löffler, E. (2003). Evaluating the quality of public governance: indicators, models and methodologies. International Review of Administrative Sciences, 69(3), 313-328., p. 322).	The rules that determine the relations and functioning of the market; corrective interventions to provide essential services. Enforcement of rights and obligations.
Promoted by central institutions in global matters Fayos-Sola, Da Silva and Jafari (2012Fayos-Sola, E., Da Silva, J. A. M., & Jafari, J. (2012). Knowledge Management in Tourism: Policy and Governance Applications: Emerald Group Publishing. , p. 17)	Actions promoted by international organizations, such as the United Nations Department of Economic and Social Affairs.
In the area of management, particularly of marketing. Silva and Oom do Valle (2013Silva, J. A.; Oom do Valle, P. (2013). A investigação em turismo em Portugal: um contributo para a sua caracterização. Revista Brasileira de Pesquisa em Turismo, 7(3). Disponível em: <http://www.redalyc.org/articulo.oa?id=504152259003>. Acessed in: 28 mar. 2018. http://www.redalyc.org/articulo.oa?id=50... )	“consumer behavior", "destination image and brand" and "tourism policies and governance" were highlighted.

Municipality	Area (Km²)	Population 2010 Census	Population 2017 Estimate	M-HDI	PIB per capita
Prados	264.115	8,391	9,021	0.689	13,047.03
São João Del Rei	1,452.002	84,469	90,263	0.758	18,334.92
Tiradentes	83.047	6,961	7,807	0.740	16,500.42

Quantity	Representatives
3	Municipal Secretaries of Tourism (Management 2013-2016)
3	Representatives of Trade Associations in Prados, São João Del Rei and Tiradentes
3	Tourism entrepreneurs in Prados, São João Del Rei and Tiradentes
2	Organizations responsible for proposing and coordinating tourism development actions in the municipalities (CTTI e IER)
1	Organizations that foster and support the actions and projects of tourism development in the municipalities (SEBRAE)
Total: 12 interviewees

OBJECTIVE	FAMILIES	CODES
To verify the role and the coordination of the bodies of governance in the tourism actions developed in the studied municipalities.	Equality and inclusion agenda	Equality and social inclusion
	Sustainability	Sustainability actions
	Citizen engagement	Citizen engagement
	Transparency	Transparency of information
	Accountability	Accountability
	Ability to compete in a global environment	Competitiveness
	Ethical and honest behavior	Responsibility and commitment
	Equity (fair procedures and due process)	Resource allocation
	Ability to work effectively in partnership	Partnerships
	Ability to work effectively in partnership	Cooperation
	Respect for the rule of law	Enforcement of rights and obligations
	Articulation and actions of governance	Articulation and actions of governance

Element	Municipality	Institutions
Power and Social Capital	Prados	Municipal Department of Tourism and Culture/ COMTUR / CTTI
	Tiradentes	Municipal Department of Tourism and Culture/ COMTUR/ CTTI/ ASSET
	São João Del Rei	Municipal Department of Tourism, Culture, Sports and Leisure/ COMTUR/ CTTI /ACI
	Region	CTTI / State Department of Tourism / IER

[1] Thiago de Sousa Santos

Bachelor of Administration from the University Federal University of São João Del Rei (UFSJ). Master in Administration, area: Strategic Management, Marketing and Innovation, Federal University of Lavras (UFLA). PhD in Business Administration, area: Management for Regional Development, for the University of São Caetano do Sul (USCS). Experience in business management and consulting, project management, entrepreneurship Micro and Small Enterprises (MSEs) with several prizes in the period he worked at SEBRAE. Was coordinator of the Superior Course of Technology in Business Management and the Technical Course in Administration of IFSULDEMINAS. He is an effective professor in the same institution working mainly in the following subjects: Strategic Management, Regional Development, Tourism, Entrepreneurship and Marketing. He is also a researcher of the Management Group for Sustainable Development GDS / USCS and Group of Studies in Networks, Strategy and Innovation GEREI / UFLA. E-mail: thiago.santos@ifsuldeminas.edu.br

Brasil

Brasil

Governance of Tourism in Campo das Vertentes, MG, Brazil: a path to regional development?

Gobernanza del Turismo en el Campo das Vertentes (MG): garantía de desarrollo regional?

Abstract