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Hearing health network characterisation in a specific region of Santa Catarina State

Abstract:

PURPOSE:

professionals and services characterize who compose the municipal and regional network for hearing health levels related to the Basic and Specialized Attention.

METHODS:

qualitative research, which has used the universe related to hearing health people involvement. Questionnaires were applied to managers and speech therapists; identify the subjects focus and actions developed with the indicated cities hearing impaired. The inclusion criteria were: act in the Health System, accept the research participation, have at least three months of experience with attendance, plus users Hearing Health Service guiding. Later, they had been invited, to participate in a workshop for returnable data`s questionnaires feedback and quarrels. The used method treatment data came from the workshop`s quarrels and the speech analysis content, identifying from the following categories: The cities structure for the Hearing Health Attention; the professional performance front for Hearing Health Attention; and networking organization.

RESULTS:

it was identified that 45% managers have less than a year in the field, 82% patients in the basic attention were identified not having receive any accompaniment and 81.9% speech therapists are centered in the specialized care.

CONCLUSION:

most of the speech therapist and otolaryngologists doctors are centered in the specialized care. The majority of cities don't have actions directed to the hearing deficient accompaniment which that means; it doesn't have an articulated support to supply the users for a basic care accompaniment. There is a rigid and vertical flow. The patient with hearing complaints is led to the service reference.

Keywords:
Health Management; Health Primary Attention; Hearing

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