Acessibilidade / Reportar erro

Organizational performance measurement and evaluation systems: multiple case study in the Brazilian chemical sector

The objectives of this paper are to present some results of a research carried out in four large chemical companies operating in Brazil and to describe these companies' organizational performance measurement and evaluation systems. This is an exploratory and descriptive research based on multiple case studies, in accordance with a literature review on this subject. At the end, some conclusions and recommendations are presented, despite the limitations characteristic of the applied methodology.

Performance measurement; Performance evaluation; Performance management; Chemical industry


Universidade de São Paulo, Faculdade de Economia, Administração e Contabilidade, Departamento de Contabilidade e Atuária Av. Prof. Luciano Gualberto, 908 - prédio 3 - sala 118, 05508 - 010 São Paulo - SP - Brasil, Tel.: (55 11) 2648-6320, Tel.: (55 11) 2648-6321, Fax: (55 11) 3813-0120 - São Paulo - SP - Brazil
E-mail: recont@usp.br