COLLECTIVE COMPETENCES AND THEIR CONTRIBUTION FOR UNDERSTANDING THE CONFIGURATION OF THE MANAGEMENT PRACTICES IN THE FIELD OF HUMAN RESOURCES MANAGEMENT

ABSTRACT

Processes and the performance of organizations are built through collective actions arising especially from the interaction between people. However, the predominant forms of management in organizations remain driven by individual performance. One of the difficulties is the lack of theoretical and empirical settings to deal with collective knowledge. It is in this context that the concept of collective competence has been recognized. Thus, the objective of this work is to expand the knowledge of collective settings from the selection of categories of analysis that will allow the identification of elements and dynamics that constitute the collective. In this sense we chose a case study developed in the environment of Human Resources, more particularly in management practices HR company acting in the financial sector, in order to build knowledge on this collective dimension. The analysis of the results revealed not only the presence of elements capable of configuring the collective work, but also a dynamic training and competences development collective, main contributions of the article. The use of this instrument has revealed the presence of two collective competences among the practices of HR examined: relationship and collaboration and capacity to develop joint solutions, considering the first in more advanced stage of consolidation. Finally, also as a result of the work, a framework that represents the dynamics associated with the formation and development of collective competence was prepared.

Keywords:
Collective Work; Collective Competences; Human Resource Management; Human Resources Management Practices