An exploratory, descriptive study carried out with 52 Nursing workers from a university hospital. Its purpose was to identify the levels of comfort concerning both work and care received by clients, workers´ needs and strategies to increase their levels of comfort. An analysis of interviews showed that most participants (79% and 85%) referred high and average levels of comfort, respectively, in relation to work and health care. Comfort was related mainly to response they heard from clients, and to an harmonic relationship among team members. Discomfort was related to the hospital precarious structure and insufficient resources for health care, besides the need workers have for better work conditions in order to provide quality nursing care. Our conclusion was that attention given to workers´ needs will maximize comfort concerning both work and health care provided.
working conditions; nursing, team; comfort