This study aimed to identify and analyze the actions performed by an educational program of Community Health Agents of a city in the state of Sao Paulo, Brazil, considering the educational concepts, the team approach and aspects which influence in desired change by the program. It is a qualitative research using case study. Semi-structured interviews were conducted that were treated with content analysis, thematic modality. The study showed that the predominant pedagogical concept is the transmission of information aimed at disease prevention, although there are some actions near the participative pedagogy. The organization of work and the link with the population also influence the educational work. It is concluded that educational activities are still grounded in Preventive challenges for health promotion and lack of investment in training and organization of health care network.
Health Education; Primary Health Care; Health Services; Nursing