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Quality indicators of human resources in nursing

This study will delineate with six nurses developing administrative activities, the meanings concerning quality indicators of Human Resources Management in Nursing. Data were obtained by means of interviews which allowed the construction of two categories: Administrative Activities - consisted of Meaning Units (MU) Permanent/Continuing Education; Labor Organization/ Decision-making participation; Dimensioning personnel/Time to replace vacancies and Human Resources - with the MU Absenteeism; Job Rotation Employees; Scientific Education/Title/Production; Labor Accident Reports/Occupational Diseases/Leave of Absence and Labor Satisfaction/ Dissatisfaction. The nurse's reports allowed us to rescue important information to identify new constitutive elements of management quality in nursing human resources and confirmed the use of well-known indicators.

Quality indicators, health care; Personnel administration; hospital; Nursing staff


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