Our aim is to describe the clients' perception related to to the admission in the Intensive Care. We have developed a descriptive study based on a qualitative approach in the Intensive Care in a university hospital in RJ, from May, 2003 to May, 2004. Thirty-two clients participated in this study just after hospital discharge. Data collection was possible through a questionaire. We consider that the clients showed some kind of satisfaction related to nursing intensive care, and the problem that really annoys them is the physical and ambiental stressors. The study shows questions that need a continuous discussion considering the stress, once it is a part of the activities and the atmosphere of intensive care and it also detaches the relavence of a work using indicatives of subjective quality in the Intensive Care.
Quality assurance in health care; Organization and administration; Quality indicators, health care; Intensive care