Permanent education emphasizes on the interdisciplinarity of the health team, focuses on practice as the source of knowledge and places professionals as active actors of the educational process. The objective of this study was to identify demands and expectations, i.e. factors that interfere in the qualification of nursing workers of a university hospital, and propose capacitation practices from the perspective of permanent education. The investigation process founded on the principles of action-research was performed from 2007 to 2008. Subjects were nurses, nursing technicians and nursing aides. Data collection was performed in training workshops with 114 nursing workers. The results permitted to identify the institutional conditions in which educational actions take place, the possibility of mobilizing workers to identify and solve problems at works, and the need to make changes in training practices. This study provided support for elaborating a proposal of a Center for Permanent Education in Nursing at the institution.
Education Department, Hospital; Education, nursing; Inservice training; Qualitative research