| You go to your healthcare provider before going to another
for a routine appointment |
7,3 |
0,18 |
5 |
0,18 |
<0,001
|
| You go to your healthcare provider before you go to another
for a new problem |
7,6 |
0,149 |
4,7 |
0,16 |
< 0,01
|
| Your health service sends you to a specialist when
necessary |
7 |
0,188 |
7,6 |
0,16 |
0,020006
|
|
First contact access - Accessibility
|
|
|
|
|
|
| The health service attends you in the same day |
6,4 |
0,187 |
4,3 |
0,17 |
< 0,0001
|
| There is a long wait to schedule an appointment |
4,7 |
0,209 |
1,8 |
0,13 |
< 0,0001
|
| It's easy to make an appointment for a routine checkup for
a child |
5,9 |
0,182 |
3,2 |
0,14 |
< 0,0001
|
| You have to wait more than 30 minutes for an
appointment |
3,7 |
0,175 |
1,2 |
0,11 |
< 0,0001
|
| It's difficult to get medical attention in the service |
6,2 |
0,161 |
2,6 |
0,16 |
< 0,01
|
| You have been able to get information over the phone in the
service |
3,9 |
0,176 |
2,7 |
0,13 |
< 0,0001
|
|
Longitudinality
|
|
|
|
|
|
| It's the same professional that attends my child in the
service |
7 |
0,166 |
2,8 |
0,14 |
< 0,01
|
| You can call to speak to the professional in the
service |
3,7 |
0,148 |
2,6 |
0,14 |
< 0,0001
|
| The professional understands what you say or ask |
7,3 |
0,153 |
4,3 |
0,15 |
< 0,01
|
| The professional answers your questions in a way that you
can understand |
4,6 |
0,159 |
4,1 |
0,16 |
0,018601
|
| You feel comfortable to talk to the professional about your
child's problems |
5,7 |
0,188 |
5,4 |
0,18 |
0,195223 |
| The professional gives you enough time to talk about your
problems or concerns |
3,6 |
0,165 |
2,3 |
0,14 |
< 0,0001
|
| The professional recognizes the child as a person and more
than just a health problem |
4,5 |
0,19 |
3,1 |
0,15 |
< 0,0001
|
| The professional knows the health/clinical history of the
child |
5,2 |
0,193 |
2,7 |
0,14 |
< 0,0001
|
| The professional knows the medication that the child
takes |
5,9 |
0,178 |
4,4 |
0,17 |
< 0,0001
|
| The professional will meet with the family if
necessary |
6 |
0,175 |
2,9 |
0,14 |
< 0,01
|
| You would move to another health service if it were
easy |
5,7 |
0,192 |
2,4 |
0,13 |
< 0,01
|
|
Coordination / Integration of Care
|
|
|
|
|
|
| The professional of your service knows of your appointment
with a specialist |
8,1 |
0,11 |
5,3 |
0,14 |
0,001156
|
| The professional of your service knew the results of your
appointment with the specialist |
7,7 |
0,104 |
6 |
0,16 |
0,063386
|
| Your service recommended a specialist for you |
7,9 |
0,13 |
7 |
0,12 |
0,252483 |
| After your appointment with the specialist, the
professional of your service spoke with you |
6,3 |
0,16 |
5 |
0,15 |
0,176225 |
| The professional of your service expressed an interest in
your appointment with the specialist |
7,7 |
0,163 |
5,7 |
0,14 |
0,038722
|
|
Coordination - Information Systems
|
|
|
|
|
|
| You take your vaccination record to your appointments |
7,4 |
0,118 |
6,1 |
0,16 |
< 0,0001
|
| The medical records of the child are always available in
consultations/appointments |
5,8 |
0,168 |
5,2 |
0,17 |
0,007427
|
| You have access to the child's medical records |
5,7 |
0,177 |
4,2 |
0,16 |
< 0,0001
|
|
Comprehensiveness of Available Services
|
|
|
|
|
|
| Social Assistance Program |
6,4 |
0,15 |
4,1 |
0,17 |
< 0,0001
|
| Family Planning |
7,2 |
0,146 |
4,9 |
0,17 |
< 0,0001
|
| Supplemental nutrition program |
5,4 |
0,18 |
4,6 |
0,16 |
0,003841
|
| Drug use counseling |
4,6 |
0,177 |
3,4 |
0,13 |
< 0,0001
|
| Vaccines |
8,2 |
0,116 |
8,4 |
0,11 |
0,357689 |
| Counseling for mental health problems |
5,2 |
0,167 |
3,5 |
0,14 |
< 0,0001
|
| Suturing/stitching |
7,4 |
0,158 |
5,5 |
0,15 |
< 0,0001
|
| STD Counseling and HIV testing |
5 |
0,182 |
4 |
0,17 |
0,000296
|
| Eye and vision health testing |
6 |
0,174 |
4 |
0,15 |
< 0,0001
|
|
Family Centeredness
|
|
|
|
|
|
| The professional knows your family well enough |
6 |
0,132 |
3,3 |
0,14 |
< 0,01
|
| The professional knows the main problems in your
family |
5,9 |
0,209 |
3,2 |
0,14 |
< 0,0001
|
| The professional knows the employment of the child's
parents/guardians |
5,3 |
0,151 |
2,4 |
0,14 |
< 0,01
|
| The professional would know the problems of family to get
medications |
5,3 |
0,153 |
2,6 |
0,14 |
< 0,01
|
| The professional asks your opinion about the child's
treatment |
6,1 |
0,16 |
4,5 |
0,18 |
< 0,001
|
| The professional knows the health problems/medical history
of the family |
6,9 |
0,148 |
4,8 |
0,18 |
< 0,001
|
|
Community Orientation
|
|
|
|
|
|
| Someone from your health service makes home visits |
7,6 |
0,143 |
1,2 |
0,1 |
< 0,01
|
| Your health service knows the neighborhood health
problems |
5,8 |
0,162 |
2,7 |
0,13 |
< 0,01
|
| Your health service does research in the community to
identify problems |
5,4 |
0,175 |
1,4 |
0,1 |
< 0,01
|
| Your health service invites family members to participate
in Health Counselling |
3,6 |
0,155 |
1,9 |
0,12 |
< 0,0001
|
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