This study was aimed at finding out the nursing staff's view about psychic crisis care in an emergency room unit. This is a qualitative study that used the application of semi-structured interviews as data collecting technique. Five nursing professionals that worked in the emergency room during the morning and afternoon shifts participated in the research. Data analysis was conducted based on the discussion of the following categories: concept of crisis for the emergency room team and the different suffering expressions and therapeutic resources to face and minimize the crisis' burdens. Professionals usually justify their difficulties on treating a psychic crisis due to lack of time, space and proper training.
Crisis interventions; Emergency medical services; Nursing