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Effective communication on temporary transfers of inpatient care

Abstract

OBJECTIVE

To describe the implementation of a standardized process of effective communication for the temporary transfer of inpatient care.

METHOD

Experience report of the implantation of a process of temporary transfer of care between professionals of the hospital wards and areas of diagnostic-therapeutic procedures of a university hospital in the south of Brazil. The process began in 2015 involving adult wards and radiology, being expanded to other areas of the hospital in 2017. The construction of the form was done through meetings and training with the professionals involved in order to contemplate the specificities of care.

RESULT

The elaborated form contemplates relevant aspects about the patient, subsidizing the professionals during the transitions of the care, transportation and accomplishment of procedures.

FINAL CONSIDERATIONS

Its implementation added security and strengthened the process of effective and structured communication among nursing professionals.

Keywords:
Patient safety; Nursing care; Patient-centered care

Universidade Federal do Rio Grande do Sul. Escola de Enfermagem Rua São Manoel, 963 -Campus da Saúde , 90.620-110 - Porto Alegre - RS - Brasil, Fone: (55 51) 3308-5242 / Fax: (55 51) 3308-5436 - Porto Alegre - RS - Brazil
E-mail: revista@enf.ufrgs.br